可以免费取消我在TRS 尤卡坦酒店 - 仅限成人入住 - 全包式的预订并获得全额退款吗？

是的，TRS 尤卡坦酒店 - 仅限成人入住 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

TRS 尤卡坦酒店 - 仅限成人入住 - 全包式有游泳池吗？

是的，有3 个室外游泳池。

TRS 尤卡坦酒店 - 仅限成人入住 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在TRS 尤卡坦酒店 - 仅限成人入住 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。提供快速入住和快速退房服务。

在TRS 尤卡坦酒店 - 仅限成人入住 - 全包式及其附近有什么游览观光项目？

现场活动包括划皮艇、帆板运动和射箭，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和普拉提。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 3 个室外游泳池中任选一个畅游。TRS 尤卡坦酒店 - 仅限成人入住 - 全包式也拥有20 间酒吧、私人海滩和桑拿房，以及蒸汽浴室和花园。

TRS 尤卡坦酒店 - 仅限成人入住 - 全包式店内或附近是否有餐厅？

是的，有 14 家店内餐厅，提供阿根廷菜。

TRS 尤卡坦酒店 - 仅限成人入住 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

坎特纳TRS 尤卡坦酒店 - 仅限成人入住 - 全包式住宿优惠| Hotels.com 好订网

Q: TRS 尤卡坦酒店 - 仅限成人入住 - 全包式有游泳池吗？

是的，有3 个室外游泳池。

Q: TRS 尤卡坦酒店 - 仅限成人入住 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

10/10 绝佳

2025 年 10 月 8 日

Amazing

Kellie，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 8 日

Every staff member was excellent! Our butler Gustavo was amazing taking care of us the entire trip!!

Troy，5 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 1 日

Me quede en este hotel por la calificacion que tiene, pero despues de estar alli, me parece sobre valorado, el mayordomo no esta en su area, el servicio a cuartos es muy lento tarda mas de 1hr, el vapor del spa no funciona el drenaje, los restaurante tipo bufe en algunos de ellos la comida esta fria, su alberca de agua de mar esta descuidad y llena de sargazo, no tiene playa. Ddfinitivamente no regreso

Gustavo，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 23 日

Overall beautiful but not sure i would go back.

Hubby and I were here for a week. Let’s start by saying that it was our first time at TRS and probably the last. We arrived really late at the hotel (around 4.15pm) and we didn’t get to go to our room until 5.30pm. The check-in was very nice and Kelly was absolutely a gem. BUT such a long process to check-in and then we met several ptc people and they all tried to sell us upgrades and club memberships etc… too long. We were tired and hungry and the long check in process was not what we needed. That being said everyone working at the lobby was very friendly and super nice. Natalia and Laura were super nice too. Breakfast buffet is absolutely fantastic. Anything you could ever want, and good quality food, from Mexican deliciousness to eggs cooked in any possible way, to fruit, sweets, cold meats, breads, literally anything and everything. Lunch buffet is also super delicious at Helios and Guadalupe and Manuel are the best! We dined at Helios and it was meh. We dined at La Boheme and everything was super heavy. Lots of cheese, butter and cream… very heavy and flavors meh. We then tried El Gaucho and it was very good, a steak house basically. Very nice environment and good meat and good food overall. Eduin was super nice (i hope I spelled his name right) The best part of the entire vacation was Limber, a Mixologist in the Beach Bar. He was absolutely brilliant and his drinks were always spot on. His master Tequila Class was so much fun and him and Adela made our day.

Francesca，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 25 日

excelente

excelente todo

jose，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 12 日

Abaixo das expectativas

Funcionários impecáveis: gentis, educados e claramente tentando salvar a experiência — sem culpa alguma pelos problemas. O check-in foi um teste de paciência: o quarto reservado? Não apareceu. Em troca, ofereceram “extras” num hotel all inclusive. No buffet, não há estação de bebidas — pedir um café exige fé e tempo, já que os garçons (educados) são raros. O hotel investe em amenidades supérfluas, mas esquece de investir em variedade no buffet ou transporte eficiente. O deslocamento interno é um desafio diário, totalmente dependente dos carrinhos do hotel. Prepare-se para esperar por transporte mesmo para trajetos curtos. O quarto é bonito, mas o banheiro foi projetado sem foco no uso diário. Um resort com potencial, mas que ainda não entendeu que luxo começa no básico.

anderson，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Rohma Khurram，12 晚行程

Expedia真实住客点评

2/10 很差

2025 年 8 月 2 日

Not worth it!!! Do not book this place! Ive been to multiple all inclusive hotels and this by far is the worst. We even payed a premium to become TRS exclusive but was very disappointed. Only resort that has a rule that only one dinner reservation per night despite offering 12 restaurants in property, whats the point of all those restaurants when you can only try one a night. Never had that rule in other hotels weve been to, as we love to just pick and choose small items from each restaurant to try. The premium package invovled getting the cabaret dinner show which was okay, I would be really disappointed if we had to pay extra for it. They promised us tequila bottle in our room before we arrive and it took 2 days after contacting our ebutler to recieve it by that time it was our last night in. The e butler basically really couldnt do anything other than make dinner reservations, we asked everyday to do the archery or rifle shooting and everyday was a no. On day one we noticed the Ac not working properly as the other room was way more colder than ours, we complained and our butler just said to not put on the coldest temp. And itll be just fine. We did that and still very warm inside when we were getting ready for dinner we were sweating. It took another complain for them to really look into it and told us at night that the AC is actually broken and we have to move rooms. Plus The resort is full of mosquitos! Overall very disappointed at our stay! Go somewhere else!

Jessica，4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Laurence，7 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

Kelvin，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

This resort is beautiful! Our room was upgraded to a private swimming pool. Theee only reason I'm not rating it a 5 over-all is due to a roach that was in our room. I don’t believe it makes them dirty. I do feel like they should take preventable measures to prevent their customers from having these type of encounters!. I will say they did not hesitate to move us to a different room upon request. While we were leaving we did encounter a Racoon inside of the hotel due to people sitting their plates outside of their room. The resort is basically a beautiful jungle so there were Iguanas, Faunas, Racoons & Spider Monkeys, although we didn't encounter any Monkeys we did see the beautiful Flamingos! The staff was excellent, very accommodating & pleasant. Another issue was 1 of our butler's, HE was very dismissive, rude & not helpful at all! Overall I'd say that it was a great experience! Will I go back, absolutely! If you like wildlife & a jungle like atmosphere with a beautiful view, THIS PLACE IS FOR YOU!

Alia，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

The staff were great and restaurants within TRS were good. Room was, odd, with regards to the open concept closet and ridiculously low countertops. I would definitely go back!

Rina，10 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 30 日

Very nice resort for relaxing, not a ton of activities or entertainment. Food is ok, nothing really special. Large property so the little golf cart transportation is appreciated.

Christopher，2 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 30 日

The dining options were terrible and the room was moist and smelled damp the entire stay. The staff was very friendly but the entertainment was lacking except for the CHIC show which was amazing. The spa was also amazing and we spent most of our time there. They also wanted me to pay 200 USD which turned to 182 USD, per a different staff member, for a taxi cab off of the property which was insane and we felt trapped. We even upgraded to the premium experience for 50 USD per person per day which was also lacking and not worth the extra money sadly. The front desk person did however upgrade our room which was closer to the infinity pool area and convenient.

Danielle，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 30 日

First, I would like to start off by saying the property was gorgeous!!! The staff, and butlers were cool! It was our anniversary and they definitely went above and beyond to ensure that was special. The property did have a few flaws in my opinion. To start my room smelled like mold, and my bedding was wet daily. As a result the pillows and bedding had a musty smell to it. I had to request fresh linens. The smell alone made me want to stay out of my room as much as possible. We had a jr suite with a jacuzzi on the balcony and that was nice. It was definitely “grown and sexy” with all the mirrors. My third issue was the food. The food selection was NOT good in my opinion. However, room service was AMAZING (those empanadas and barbacoa tacos were delish). The Italian restaurant was our favorite. The steak house would have been amazing but the steak was SO tough. We did a romantic dinner on the beach (gazebo Helios) and the vibe and view was fabulous. The food? Not great! Salad barely had dressing. The soup was delish. I got the lobster but the butter was disgusting (tasted like popcorn butter) but I made the mistake of drizzling it all on my food. My husband got the steak and he told me that it absolutely did not taste like steak but tasted like liver. It was very dry and tough. We paid $280 (plus got a $50 coupon). Last, the lack of entertainment was unfortunate. Why did the family side have a DJ and swim up bar but not the ADULTS only side?

Carla Jamae，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 30 日

I liked how friendly the staff was , and the drinks were definitely top shelf

Brianna，4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 30 日

We enjoyed. The staff treated us like Kings Mad Queens. Also the food options are amazing.

The pina colada’s or good. But they have the best Mango margaritas I’ve tasted ever

Quaylin，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

Jonathan Robert，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 27 日

Wonderful

Gissell，4 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 26 日

The air conditioning in the restaurants was very lack luster, we ended up leaving the steak house before finishing our meal because it was so hot and uncomfortable in there. The resort is large and you spend a lot of time waiting in golf carts to get around. There are mirrors everywhere, it scared us every time we would open a door because to the side of the doors are giants mirrors don’t looks like someone is coming out the door as your trying to go in. And the bathroom in our room was essentially just a wall of mirrors with a door.

Robert，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 26 日

Lara Anne，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 25 日

The size of the property makes it an annoyance to get around, you have to wait on a golf cart to pick you up or you stay within your one restaurant and poolside location, there is no access to the beach. Our sheets smelled like mildew every night. The staff is very kind but there is a small sense of that American attitude of we’re only doing it bc we have to vibe. The food is good at the restaurants. The breakfast buffet at Helios was terrible. The alcohol was fake or extremely diluted, you could drink all day and not feel a buzz. I wouldn’t return or recommend TRS.

Phyllis，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 24 日

This was our second time visiting TRS and it was a wonderful visit. Their Expedia Representative, Fernanda, was wonderful and planned we received a couple dinner surprises as a result of booking through Expedia. The hospitality is top notch and all the staff and employees are great. We did notice that compared to our prior visit a few years ago, it took much longer to get a transport cart whereas last time when it was noticed you had a TRS bracelet, an effort was made to prioritize your transport. The food at the a la cart restaurants were exceptional with the exception of Gaucho which appears to have had a menu change and was quite disappointing compared to what we last remembered. We have to shout out Reuben, our waiter at La Boheme, who was entertaining and awesome. Zentropia, the spa was great, as we participated in Hydrotherapy daily and had a great message from Cristina as part of our PTC experience. We will definitely be back again

Doreen，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

Lance，8 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

Love this resort, will come back here every time I’m in Tulum.

Lyndon Enriquez，4 晚浪漫旅行

Expedia真实住客点评

TRS 尤卡坦酒店 - 仅限成人入住 - 全包式

TRS Yucatan Hotel - Adults Only - All Inclusive

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