We stayed twice at the hotel, on the ground floor on the first occasion, on the third the second time. It is certainly clean, well maintained and the additional lounges on the ground floor are a plus. The rooms are a decent size and comfortable.
However for people like us who do not have QR code functionality, there was a dearth of communication. We could not work out how to use the air con nor get the TV to function, and with Reception having left at 8pm, were stuck.
However the main issue was that we were never told by Reception that on the 2nd and 3rd floors were extensive cooking facilities. We were on the ground floor, so unaware of these. Consequently we had expensive meals out rather than eating in house in what are very well appointed kitchens.
So despite this being prima facie a great hotel, this lack of communication of its facilities meant that for us it wasn't such a great stay.
Next time I'll know, so it will be fine of course.