fashion studio close to shopping area.comfortable and clean.but house keeping clean every 2 days and changing bed every 4 days!community has kids room but no sitter. some entertaments facility in lobby .nice life there .but whole laguna area is so so. only some lakes which r not beautiful . this area include many hotels so shopping and eating price is high .quality is so so. there r many better beaches in phuket. and there is a banyatree member club,they try to sale u banya tree group property and ask many private questions which is extremly annoying. i wont come to this area anymore.
The rooms are pretty nice with a modern vibe, it's also nice that we have our own private kitchen and living room area. However,The hotel was pretty far away from downtown Phuket. We were hoping there would be some place nearby that's worth walking around, but to our disappointment there isn't really anything besides from a couple stores. The hotel doesn't really offer much shuttle service except for one that heads to the Laguna entrance. The shuttle bus does not stop at the hotel on the way back either.
Laguna area is quiet and beautiful. Cassia has a private beach and can be reached by ferry for 2 mins but the service time starts from 10:30am. I hope it can be earlier. The WiFi is very slow too. Pls improve.
Hotel is very new and located in a quiet location,the room is big and clean. However, the facilities should be improved. There's nothing to do in the hotel if there's a heavy rain, thus we stay in the room for half day. Also, the kitchen is well-equipped but no oil or seasonings for cooking, you need to get it outside.
This was my first time in Thailand and I fell in love instantly with the warmth of the staff, the buzz of the resort and the beautiful view. The beach was everything I needed and the hotel had everything I wanted. I am from NYC and would highlight recommend! Easy to take cars wherever, especially to Patong.
Kayla
Kayla,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Shuko
Shuko,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Quiet relaxing hotel for couple and family
very good to family coming, with swimming pool, with water taxi to beach, plenty of food at mornong buffet, but sometimes drive out to shopping mall with serious traffic congestion.
ku
ku,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Excellent facilities and super convenient location for going to the beach and easy walking to main shopping areas. Staff is very friendly and helpful.
We enjoyed the breakfast, lots of options and never had any issues with finding the tables etc.
Would definitely come back.
Irina
Irina,10 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Michael
Michael,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 2 日
The hotel feels partly like a youth hostel and more like a 3 Star hotel. They want to be cool. The staff don´t treat you with respect.
We had to change our room and were asked to leave at noon. The new room was supposed to be ready at 3pm. This was the commitment from the reception. Meaning for us 3 hours without any room. At 3pm, the room was not ready due to high season. The reception should have known 3 hours before that it was high season. The reception staff did not see it was their failure and were very disrespectful. We asked to talk with to the hotel director. He was out of office. They were supposed to get back to us. They never did.
Breakfast feels like a very loud and hectic school canteen. You have to get you cutlery & plates yourself. The staff is supposed to clean the tables. But they mostly just look around and do nothing. They don´t seem to have any training and speak almost no English.
In Cassia too, the wardrobe in the room is far too small. We had to keep our clothes in our luggage.
The gym is very small (for 3 persons max). No towels.
On the positive side, the view on the laguna and the sea is very nice.
Chrystelle
Chrystelle,9 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 30 日
I guess it’s good for a family on a sort of budget. It was fine, not great.