Staff was very nice and accommodating. However when we checked in we were given a room on 3rd floor with no mention of major ongoing construction, paint odors, mattresses in hallways, etc. I am very sensitive to paint odors; fortunately smell did not seep into our room but we should have been forewarned, offered other accommodations, etc. topper, elevator broke over night. No offer of help carrying our bags to lobby. No offer of fee reduction.