Although staff were friendly, I was left waiting for an issue to be resolved and had to go back to the bar myself and still wasn't served quickly. I felt they were more interested in locals than guests. Dangerous outdoor stairs, slippery and ill lit, and very scruffy corridor to rooms which worried me. Booming from bar coming from door marked private right opposite rooms til midnight on a Monday, from the afternoon. Thus I couldn't be in, couldn't sleep, and it wasn't very warm. Very dangerous and awkward shower with high step and little space by sink, and water came out hot. Is quite far from the city, 20 mins walk to Monkbar (nearest gate), and it isn't in Layerthorpe, it's Heworth. Not lots of facilities arond, just a chippie and mini Morrisons, and some shops and cafes on East Parade. I saw few buses and it was a walk from my evening activities, curtailing my plans - yet when I got in, tired, I couldn't sleep thanks to the bar! I would like a rebate for the noise as that door is utterly unneccessary, and I've stayed in other inns, and we are often not near the bar and bars are often quiet or even shut on a Monday
