Verified review
2/10 Poor
Jun 24, 2026
Room:
The room was clean and organized; however, it did not match the photos shown during the booking process. It was much smaller than expected and felt quite cramped and congested.
Welcome and Reception:
The check-in experience was extremely disappointing. Despite providing my guest details in advance, the host was unresponsive when I tried to obtain information about the room location and check-in procedure. As a result, I had to wander around with my luggage in hot weather, which was very frustrating.
After numerous attempts, the host finally responded, but only provided vague directions and still refused to share the exact building or room location. I ended up visiting several reception desks (around five) before finally finding the correct one. The check-in process itself was also unnecessarily complicated. The receptionist, much like the host, was difficult to communicate with and not particularly cooperative.
By that point, I was already exhausted from walking around, so I accepted the unprofessional check-in process because I had no other option.
Unfortunately, the booking platform was not very helpful either, which made the overall experience even worse. Based on my experience, I would not recommend booking this property.
Praveen
Praveen, 1-night trip
