The hotel could be described as a simple, quiet, romantic getaway, however it is quite tired - needs TLC quite badly. Could benefit from a deeper clean (bathrooms), greater maintenance (lights, switches, sockets, windows), and upgrading (heating, TVs).
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 9 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 5 日
Actually so horrendous it’s laughable. The construction noises were insanely loud through out my whole stay and I had to jump over a pile of soggy towels and a bucket of water that was filling from a ceiling leak to get to my room. I actually can’t believe I paid over £100 for a room here. Insane
Eliza
Eliza,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 5 日
The place looks nice. But our room at the top floor was a bit disappointing. The bathroom does not have a good exhaust system. The power circuit from adjacent room disrupts our room’s electrical supply. The hotel food is nice and the team are very friendly and helpful.
Susan
Susan,2 晚 家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 6 日
Breakfast staff were excellent. Breakfast was excellent.
We had a couple of complaints about the room. but overall stay was very good.
Sean
Sean,2 晚行程
Hotels.com真实住客点评
10/10 绝 佳
2025 年 12 月 28 日
The friendly and helpful staff went out of their way to make our stay wonderful.
Pamela
Pamela,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Paul
Paul,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 22 日
Mary Louise
Mary Louise,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Wayne A
Wayne A,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 12 月 7 日
Room was freezing cold, door handle fell off.
Staff were very helpful however and delivered radiators to the room. But it was not a cozy night.
Shirley
Shirley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Nigel
Nigel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 3 日
Aweful , front of house aloof and unwelcoming
Kenny
Kenny,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
The room very good . All staff were polite and welcoming. Breakfast superb.
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 10 日
There was bugs in the bed was made to change my own sheets to which I found more bugs so had to leave and find other accommodation. As they had no other rooms
Staff apologised but no compensation was given apart from a refund as I had to travel into to London to stay with family which cost me extra money in fuel as I was due to work in Windsor
Benjamin
Benjamin,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 4 日
Darren
Darren,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 10 月 11 日
Samrinder
Samrinder,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 6 日
Our room (Queen Anne) should have been wonderful as it overlooks the gardens and lake and is very comfortable. However, it had been shown that afternoon to a couple planning their wedding and had not been cleaned: there were unspecified liquid spills on two surfaces and the floor needed vacuuming. The rose petals on the bed were fine, though rather unexpected ...! The toiletries are disappointing for a hotel that could go for a more luxury experience.
We ate at the restaurant, both dinner and breakfast. The music was too loud and way too much unrestful jazz: inappropriate to the setting. Service was mixed: the young chap who checked us in was great, but the evening staff seemed tired and bored and not really wanting to be there. Breakfast staff were very friendly.
Overall, it is a great location, especially for the airport; these are easy fixes so I would hope would be addressed.
Anitra
Anitra,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 29 日
Got a parking ticket even though I registered at reception
Is a solid 3 star
Mark
Mark,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 28 日
The room was so dirty. Stained sheets and the bathroom tap was leaking. Had dirty footprints on the bathroom floor as well
Nishtah
Nishtah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Property grounds are amazing
Daniel
Daniel,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 26 日
Property grounds and main areas are amazing, unfortunately we were in room 50 ,on the side of the wall. Room was in need of painting and cleaning,and a general spruce up.
The bar and dining room were fantastic, and the staff are a credit to the hotel. Breakfast and dinner were excellent
Sandra
Sandra,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 25 日
Ali Baris
Ali Baris,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 11 日
Lewis
Lewis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 5 日
It is a sad neglected hotel. Extremely poor condition and age has nothing to do with it. I was refunded partially for our stay which was expected. I pity this establishment and the good employees in the kitchen dining area who literally keep this place open. The food is very good and the staff serving it were beyond expectation. I wish each one of them the very best in their futures.