Great service. Love the staff. However very run down. Room was ok but could use a really good cleaning. Bed was clean and comfortable.
Gwen
Gwen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Great
Great and clean and good service.
Gabriel
Gabriel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Awesome
My name Daniel Guzman from San Antonio it was a good stay. We didn't have any issues. Good place to sleep.
Daniel Y
Daniel Y,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Clean, comfortable and close to eating places, including Kens Fausto restaurant and casino.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
Waited over 21/2 hrs for someone to get to business to give me a key. Told me no vacancy all rooms dirty. Lots of drama between husband and wife running business. I cleaned my own room to stay. Next day they took my belongings even though I had a 4 day rent. Do not recommend
Gregory
Gregory,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 15 日
They turn people away
I didn't even stay there because I got turned away last night by a man working in the front. I showed up last night to check in and got turned away, the man said "no room, no room".
I told him that I already booked the room, he proceeds to say, "talk to them about getting your money back". Worst customer service. As my boyfriend and I were leaving, I caught the man smiling while he was talking on the phone barefooted. I was very annoyed. I'm never ever come back.
Sophia
Sophia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 15 日
Abel
Abel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 14 日
Worst experience ever. No one was available to check us in,parking lot was full of trash everywhere, employee came an hour later drunk just to refuse to check us in
Brandi
Brandi,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 12 日
Nathanial
Nathanial,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 11 日
Horrible management and property
Sticky floors and surfaces. Gap under the door with insects crawling in. Air conditioner smelled like mold. No phones in room and cell phone numbers posted on the office door for "service " are never answered. Owners are from India and are very rude towards customers. My towels were dirty and when I asked for fresh towels he slammed the door in my face.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 11 日
Cigarette burns on comforters and sheets in a non smoking room. Floors were sticky and hair in the shower. There was someone's food in the refrigerator. This seems like a one night stand hotel. She asked me if I wanted a room in the back for privacy. I said no, I'm with my wife. Terrible experience.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 11 日
Disgusting people
I reserved a room on Hotels.com at approximately 4 pm on check in day. I arrived to check in at around 8:20 pm. The office was locked and there was a sign with a Florida and a Texas phone number saying call either of these for assistance. No one answered either after several attempts. Looking in the office, I see it connects to the adjoining hotel room.I knock on the room door and a male voice screams "What?" I say I need to check in. It's 39 degrees outside and 10 minutes have already passed. I see a female in a robe look through the office door at me and she goes back inside. I knock on the door again and a male of Indian descent walked out, looking as though he was sleeping. He rudely says what and no vacancy. I tell him I already paid for the room I reserved. He tells me to come back after midnight. Thinking he didn't understand me, I show him my online reservation. He says "So?" Then he slams the door and walks away. I have never been treated like this at any establishment. The hotel was virtually empty and there was a cart with linens sitting out in the elements. He refused to check me in after explaining that I had a reservation. I will never go there again. It was 39 degrees outside after a long drive and now I have to find another hotel. I am a well dressed, 48 year old African American male and was refused service in the year 2025.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 5 日
Bernita
Bernita,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 2 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Bernard
Bernard,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 2 日
LUIS
LUIS,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 27 日
Tub stopper didnt work
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 25 日
.
Jose
Jose,7 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 24 日
We did not receive our king bed as our reservations were for
Dawn
Dawn,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 23 日
Horrible!!!
We drove all the way from Texas and booked online. When we tried to check in the front desk told us that there were no rooms available because they were closed down for business. We had to go look for another room at a different location.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 22 日
Phaedra
Phaedra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 11 日
It was a great choice for the price and staff was friendly