Four Seasons Hotel & Residences Cartagena offers a fantastic location, putting you just a 5-minute walk from Cartagena de Indias Convention Center and Clock Tower. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.
Cartagena de Indias Convention Center - 2 min walk - 0.2 km
Clock Tower - 3 min walk - 0.3 km
Plaza de la Trinidad - 3 min walk - 0.3 km
Bolivar Square - 6 min walk - 0.6 km
Walls of Cartagena - 8 min walk - 0.7 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 15 min drive
Restaurants
Di Silvio Trattoria - 3 min walk
Café Morena - 2 min walk
Libertario Coffee Co. & Roasters - 2 min walk
Marea by Rausch - 4 min walk
Doña Lola - 3 min walk
About this property
Four Seasons Hotel & Residences Cartagena
Four Seasons Hotel & Residences Cartagena offers a fantastic location, putting you just a 5-minute walk from Cartagena de Indias Convention Center and Clock Tower. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.
At a glance
DONE
Hotel size
131 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
Babysitting*
DONE
Pets
Pets stay free (up to 15 lbs per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
4 restaurants
3 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
7 buildings/towers
Built in 2025
24-hour fitness center
2 outdoor pools
Full-service spa
Colonial architecture
Accessibility
Elevator
Area rugs in public areas
Smooth flooring in public areas
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Gravel flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
65-inch LED TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Bathrobes
Sleep well
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
Babysitting is available for an extra charge
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Frequently asked questions
Is there a pool at Four Seasons Hotel & Residences Cartagena?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Four Seasons Hotel & Residences Cartagena?
Yes, pets stay free, with a maximum weight of 15 lbs per pet.
Is parking offered on site at Four Seasons Hotel & Residences Cartagena?
Sorry, there's no onsite parking at Four Seasons Hotel & Residences Cartagena.
What are the check-in and check-out times at Four Seasons Hotel & Residences Cartagena?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Four Seasons Hotel & Residences Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Four Seasons Hotel & Residences Cartagena and nearby?
Four Seasons Hotel & Residences Cartagena has 2 outdoor pools and 3 bars, as well as a spa and a 24-hour fitness center.
Are there restaurants at or near Four Seasons Hotel & Residences Cartagena?
Yes, there are 4 onsite restaurants.
What's the area around Four Seasons Hotel & Residences Cartagena like?
Four Seasons Hotel & Residences Cartagena is in Cartagena Walled City, a short 3-minute walk from Cartagena de Indias Convention Center and 4 minutes' walk from Clock Tower.
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