The property itself and the amenities are amazing but the front desk staff is terrible.
I checked in and booked my hotel through expedia. I honestly didn't even notice that instead of 2 people i put 1. When i checked in with my friend, nothing was brought up.
But 4 hours after checking in, they called my room and asked for extra money. I was confused as this had never happened before and my question was if this was their policy why was it not brought up before at the time of check in?
Himanshu
Himanshu,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 1 日
What a delightful stay! This hotel is perfectly located close to the airport and offers easy access to exciting outstation trips to the breathtaking Rajasthani desert 🏜. While the interiors could use a little modernization, especially the hall carpets and mattresses on the 5th floor, the overall experience was fantastic!
We did encounter a curious situation with what sounded like a torrential flow of water above our room on the 3rd floor, but the incredibly helpful reception team sprang into action, swiftly changing our room the very next day. Their responsiveness truly made a difference!
As someone who prefers milder flavors, I was pleasantly surprised at how the restaurant staff went above and beyond to cater to my non-spicy preferences. It was such a thoughtful gesture that made dining a joy!
Every member of the staff was courteous and warm, creating a welcoming atmosphere that I cherished. I had a wonderful time and can’t wait to return for another joyful visit!
Priti
Priti,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 29 日
Rakesh
Rakesh,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 15 日
Great hotel! Very comfortable and close to the airport.
Marie Joie
Marie Joie,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 4 月 20 日
Un oasis dentro de la locura de la Ciudad.
Alejandro
Alejandro,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 3 月 21 日
Sanjay
Sanjay,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 4 日
Best Hotel and Value
Hotel Orchid is a beautiful hotel, the service was excellent, the rooms are clean and comfortable. The staff most accommodating. I traveled alone and the security is good. The food well presented and everything high quality. Make sure to have the breakfast! This was my first time in Jaipur and I plan to come again. I will be staying at Hotel Orchid when I do. Enjoy this wonderful place as much as I have.
Karen
Karen,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 2 月 11 日
The bed was in a pathetic condition, the mattress was stained with human secretions and was sagging from center. Mattress was covered with mattress cover, couldn’t sleep the whole night. Complaint was reported to the duty manager Bhavuk and he had no answer to the complaint, he assured me of connecting me to the general manager but till now no news and to my utter surprise, when I called, he did not pick up the call and never called me back. Very poor response on the management’s part. Not at all value for money. This was my first stay with Royal Orchid, Jaipur and probably the last. We are on a family vacation to India but started on a very bad note.
Shachindra
Shachindra,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 1 月 27 日
Ein Anruf der Rezeption um 1 Uhr morgens (!), wir sollten bitte die Tür öffnen!? Es war keiner vor der Türe...an der Rezeption wusste man davon am nächsten Tag nichts.
Der 2te fehlende Bademantel wurde schnell aufs Zimmer gebracht...aber am nächsten Tag wieder entfernt...
Am 3ten Tag gab es nur noch Duschhandtücher, keine kleinen sog. Gästehandtücher.
Die Indien, für Europäer wichtigen, verschlossenen Wasserflaschen gab es nicht (das habe ich noch nie erlebt in Indien ä, und das war mein ca. 20ter Besuch), sondern nur die vom Hotel abgefüllten Flaschen. Wir haben die mitgebrachten genutzt und für den Tee das vom Hotel abgefüllte abgekocht.
Eine Reihe von Kleinigkeiten, die aber bei dem Preis v.a. in Indien (anderswo auch) nicht akzeptabel sind.
Das Buffet zum Frühstück und Abendessen war gut und angemessen.
Wolfgang
Wolfgang,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 1 月 15 日
Jay
Jay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 7 日
Manthan
Manthan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 20 日
Good stay
Rashi
Rashi,3 晚行程
Expedia真实住客点评
8/10 很好
2023 年 7 月 27 日
Amit
Amit,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 3 月 10 日
MICHAEL
MICHAEL,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 1 月 9 日
Fernando
Expedia真实住客点评
2/10 很差
2023 年 1 月 5 日
Bath room is dirty and smelly
Ashok
Expedia真实住客点评
10/10 绝佳
2021 年 12 月 28 日
Fabulous stay and awsum experience
Amazing experience having stay at Hotel royal Orchid. The staff at the hotel were so down to earth and taken care for everything thing .. right from hygiene, food and stay.
The chef use to take care of all the guest while they have their meals and personally visits to check if the guest need anything else.
The hotel is just 10 mins away from Airport.
Must stay at this hotel if one visits Jaipur.
Thank you
Hiren
Hiren,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2021 年 4 月 14 日
Stay was comfortable & good
Punit
Punit,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 4 月 11 日
Punit
Punit,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 2 月 21 日
Prakash
Prakash,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2020 年 12 月 8 日
I enjoyed my stay in Royal Orchid. It's an airport hotel, so if you need to fly it's perfect, but besides from that there is not much going on in the area, and there is alot of traffic. The food is okay, but as a foreigner I do miss more continental choices.
The internet was slow.
Good service and over all good experience
christian
christian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 9 月 8 日
Shivam
Shivam,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 19 日
excelente todo
DANIEL
DANIEL,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 2 月 4 日
Nice everything .all staff n clean property
I like it.happpy stay.hahhajhahahhjj