Hallway filthy, no open restaurant, grounds unkempt, staff rude, pools not lit at night, all in disrepair, rags for hand towels, no lamps at bedside in our room, no spa as advertised, main doors stuck but lock loose, mini fridge not cold, long wait for warm shower watet
Marla
Marla,2 晚行程
Expedia真实住客点评
2/10 很差
2026 年 1 月 5 日
Rummen skulle vara klara 14 men vi fick tillgång runt 20 på kv ällen. Inga handdukar fanns i nåt av de tre rummen vi fick. ACn va trasig i den dyrare sviten som inte fixades under de tre dagarna vi va där. En garderob från hallen leder in till toan så du får ingen privacy. Poolen va smutsig och sliten. Personalen va extremt underbemannade där gästerna tyvärr får lida av deras tråkiga attityd. Man får inget hej eller intresse heller, väldigt stor kontrast mot alla trevliga thailändare! Rekommenderar INTE!
Therese
Therese,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 4 日
We waited over three hours to check in, despite arriving at 6pm. When we were finally given our room, it was dirty and had no towels. There were visible piles of dust on the shelves. We had to ask six times for towels, which eventually arrived two hours later because the hotel had run out.
Breakfast hours are very inconvenient, running only from 8am to 10am—most hotels start at 7am at the latest. The breakfast itself is extremely limited, consisting of toast and a single egg. You’re not allowed more than one egg unless you pay extra.
For a resort that claims to be 5-star, this experience was disgraceful. It’s run more like a hostel in a neglected resort. There are pests everywhere, and the staff are unfriendly. I would not recommend staying here.
Jayna
Jayna,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 4 日
Das Zimmer, das Personal und die Ausstattung waren schrecklich. Ebenfalls die poolanlage
Bastian
Bastian,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 31 日
Everything was bad. I wish I could give this hotel zero stars. The room was filthy, the staff was rude, and everything felt completely neglected. The pictures online looked nothing like what we got — broken furniture, awful smell, and paper-thin walls that made it impossible to sleep. Even basic amenities were missing or nonfunctional. One of the worst hotel experiences I’ve ever had. Avoid at all costs.
Check-in was late 3:30pm (written 2pm in hotels.com), everyone was complaining in the lobby.
Mohamed
Mohamed,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 26 日
Ein sehr schönes Haus in Thai styl, jedoch das Haus hat eine schönen Tage hinter sich. Tolles haus
Emin Ahmet
Emin Ahmet,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 24 日
The "king" bed was just 2 small beds shoved together. The mattresses were hard and uncomfortable. The toilet gurggled and clogged everyday. The AC worked but was very loud. The pools were nice because they were quiet because there were very few people staying at the resort, despite it's massive size. It was not worth what we paid. I wouldn't stay here again.
Dave
Dave,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 19 日
The room was spotlessly clean and very spacious. The staff were all fantastic…always so friendly and helpful. The hotel has several pools that get cleaned daily. They made up our room and provided water, coffee, creamer and sugar daily. They can also help you rent a scooter, delivered to the hotel. The only thing I could suggest is that they have their fitness room equipment serviced and perhaps add a few more sets of dumbbells.