10/10
The front desk guy was great, hospitable and attentive. He had tattoos, blondes hair- wish I got a name. There was a conflict there where a guest barged into the office and to the back desk- kind of ambushed him really. Getting into his face and irate, but the attendant used great de-escalation techniques, offered solutions, set firm boundaries and avoided a physical confrontation. I lingered to make sure the guest didn’t escalate into physical battery. We would stay there again in the future.

Sheenya
2 晚家庭旅行