They had one of the pools closed for the entire length of my stay which was not communicated on the Expedia website or their own website. They didn’t send any email about it either. The adult pool became a kids pool.
Judit
Judit,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Beautiful
Virgilio
Virgilio,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Pedro
Pedro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Juma
Juma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
It is just a great hotel along with great helpful staff all the time, and that is why I keep coming back.
Nadiia
Nadiia,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 21 日
The staff was really good.
William Connor and Wanda
William Connor and Wanda,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Simon
Simon,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 25 日
Katie
Katie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Richard
Richard,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 5 日
Overall the experience was okay, we just didn’t have a good experience with the staff. We had a garden view room and one night at midnight a stranger opened our back door and entered our room. When we complained to the staff they did not say anything. We were nervous for the remainder of our stay. We requested a late checkout, which they said they could not accommodate, but then when we were checking out we had to call 3 times to have someone get our bags, we ended up waiting for 45 minutes, which was almost the amount of time we asked for in a late checkout. This delayed our plans for the day. The facilities are nice but the service was not.
Zahra
Zahra,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
I like the facilities, staff are responsive promptly, cleanliness, away from busy areas. We love the decor!
Edmund
Edmund,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Caterred for everything i wanted. Staff were brilliant.
Ian
Ian,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Nasser
Nasser,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 24 日
Rasheed
Rasheed,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 15 日
Their food is horrible and their services are very slow, and very untrained staff, only the massage was great but will never stay there again
Mohamed Ahmed Abdelbadie
Mohamed Ahmed Abdelbadie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Great customer service
I appreciated the smooth check-in process and the convenience of being granted early access to my room