Located in the heart of Hoi An City Centre, Hai Au Boutique Hotel & Spa offers a haven of relaxation. Take a rejuvenating dip in the outdoor pool, unwind at the spa with treatments like body wraps and massages, or explore nearby Hoi An Market.
At Hai Au Boutique Hotel & Spa, you'll be just a 5-minute drive from Central Market Hội An and Chua Cau. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include an outdoor pool, a poolside bar, and a terrace.
At a glance
DONE
Hotel size
41 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking limited
DONE
Transfers
Airport shuttle*
Train station pick-up
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Playground
What to do
Hiking/biking trails nearby
Snorkeling nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Full-service spa
Massage/treatment rooms
Accessibility
Wheelchair accessible
Room amenities
Be entertained
DVD player
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 250000.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An
Frequently asked questions
Does Hai Au Boutique Hotel & Spa offer free cancellation for a full refund?
Yes, Hai Au Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hai Au Boutique Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Hai Au Boutique Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hai Au Boutique Hotel & Spa?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hai Au Boutique Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hai Au Boutique Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Hai Au Boutique Hotel & Spa?
No, this hotel doesn't have a casino, but Crown Games Club (22-min drive) is nearby.
What is there to do at Hai Au Boutique Hotel & Spa and nearby?
Have fun with nearby activities like hiking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hai Au Boutique Hotel & Spa also has spa services and a garden.
Are there restaurants at or near Hai Au Boutique Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Hai Au Boutique Hotel & Spa like?
Hai Au Boutique Hotel & Spa is in Hoi An City Centre, a short 8-minute walk from Central Market Hội An and 15 minutes' walk from Chua Cau.
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Reviews
Hai Au Boutique Hotel & Spa Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Location
9.2
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 15, 2026
The room was a very good size and very clean. The hotel is within a short walk of all major attractions and is in a safe area. Hing and Helen and their staff could not have been more helpful or welcoming.
Barry
Barry, 3-night trip
Verified
10/10 Exceptional
Jun 22, 2023
Staff was very friendly and the hotel was very close to restaurants and boutiques
Alec
Alec, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Timothy
Timothy, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2024
Great hospitality!
Huy
Huy, 2-night trip
Verified
8/10 Very good
Mar 12, 2025
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Christine
Christine, 3-night trip
Verified
8/10 Very good
Dec 27, 2023
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 5, 2024
Lovely
Not Provided
Not Provided, 1-night trip
Verified
4/10 Fair
Jun 19, 2024
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .
Peter
Verified
10/10 Exceptional
Apr 13, 2023
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile.
Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Brian
Brian, 4-night trip
Verified
8/10 Very good
Mar 22, 2024
overall is good . not too expensive.
Sing
Sing, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2025
Good friendly people
Ray
Ray, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Nicely located and very friendly staff.
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Un rafraîchissement svp
Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Guy
Guy, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2024
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Rene
Rene, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2023
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Josefin
Josefin, 1-night trip
Verified
6/10 Good
Sep 2, 2023
朝食のレパートリーが少なくて、残念でした。
kunio
kunio, 2-night trip
Verified
2/10 Poor
Mar 16, 2023
Khách sạn ok, vị trí gần trung tâm, phòng tương đối.
Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Heinz
Heinz, 3-night trip
Verified
10/10 Exceptional
Mar 6, 2020
Super séjour au Hai Au Hotel
Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste.
Le petit dejeuner était tres bon et avec beaucoup de choix.
Nous reviendrons dans cet hôtel
Philippe
Philippe, 4-night trip
Verified
6/10 Good
Feb 1, 2020
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Juan Ignacio
Juan Ignacio, 4-night trip
Verified
10/10 Exceptional
Oct 29, 2019
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Verified traveler
4-night trip
Verified
8/10 Very good
Sep 21, 2019
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
MCC
MCC, 4-night trip
Verified
6/10 Good
Sep 5, 2019
가성비로는 좋기는 하지만...
저렴하게 숙박하기에는 괜찮지만, 개미와 바퀴벌레가 호텔 객실에 돌아다니네요. 방역에 신경을 좀 써야 할거 같네요.
jongchai
jongchai, 4-night trip
Verified
8/10 Very good
Sep 2, 2019
Staff went out of their way to help.
Cannot fault them at all.
Breakfast omelette cooked especially for you..
Fab for the money