I like the well maintain garden areas and some of the staff services like the bartenders Johnier and Edgar that they try to make me feel welcome and a value customer.
what I didn't like:
the hotel is selling a wrong concept of all inclusive, _we arrived at the hotel at 1pm and we were not able to eat or drink until 3pm (time to check in) at least that we paid for the food, no matter that we were at the airport since 6am, -the minibar fridge in the room is empty, only two recycle bottle of water that need to be replenish at noon every day, no all drinks and food are included at the bar, if you like a cappuccino or a Frappuccino, donnas, chocolate croissant for ex. you have to pay extra, this bar close at 8:30pm and the second one at 1pm, so no drink or food after that. two pools, one with some activities and one passive and quiet but if you like to play your own music you have to go to the beach. Activities during days and nights are poor, in my opinion due to lack of resources. the staff were trying that we feel good and have a good time but was not too much to do. overall, this place was expensive and for the same money or less you can enjoy a really all-inclusive resort in Dominican Republic.
