6/10 好
2020 年 10 月 13 日
Be aware that the hotel is under construction
Good location and very pleasant stuff. The young guy at the reception desk was very helpful and pleasant, as was the lady that takes care of breakfast at the hotel dining room.
Be aware that the hotel IS UNDER CONSTRUCTION.
Hotels.com should let customers be aware of the hotel situation so that they may decide if they want to stay in the hotel under those circumstances.
After discussing the situation with the receptionist, and letting him know that we reserved a room with a balcony which was not available due to the construction going on, and letting him know that we were disappointed about the luck of transparency about the construction, he kindly let us stay at another close by hotel. He was very helpful and professional handling the situation.
真实旅客
2 晚行程
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