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Hotel Phoenix

4.0 star property
Winery Zagreb hotel with winery, connected to the convention center

Choose dates to view prices

In the heart of the city, Hotel Phoenix offers an upscale retreat with a Mediterranean twist. Unwind on the garden terrace or indulge in fine dining at Maestro restaurant. Guests praise helpful staff and amenities like a coffee shop, laundry facilities, and attached winery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY738
CNY864 total
includes taxes & fees
May 19 - May 20

Why we love this property

Business meets pleasure
Located in the business district and connected to shopping, this hotel features a 24-hour business center. Happy hour awaits at the bar.
Taste sensations
Mediterranean flavors shine at this hotel's restaurant with al fresco and garden-view dining. A cafe and bar complement a winery and buffet breakfast.
Restful sleep amenities
Curated guestrooms feature memory foam mattresses, pillow menus, and blackout drapes. Guests can relax in plush bathrobes after a deep slumber.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room

Memory foam beds, in-room safe, individually decorated

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Memory foam beds, in-room safe, individually decorated

Standard Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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The price is CNY771
CNY901 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Sesvetska cesta 29, Zagreb, 10 360

What's nearby

  • City Center One East - 10 min drive - 11.5 km
  • Zagreb Zoo - 16 min drive - 9.0 km
  • Bundek Lake - 17 min drive - 16.5 km
  • Maksimir Stadium - 17 min drive - 9.7 km
  • Park Maksimir - 18 min drive - 17.5 km

Getting around

  • Zagreb Airport (ZAG) - 19 min drive
  • Zagreb Sesvetski Kraljevec Station - 11 min drive
  • Dugo Selo Station - 17 min drive
  • Sesvete Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Hotel Phoenix Zagreb - ‬1 min walk
  • ‪Bistro i pizzeria “Pavić” - ‬18 min walk
  • ‪Hrga grill - ‬15 min walk
  • ‪Coctail bar "Amadeus - ‬12 min walk
  • ‪Zeppelin Caffe Bar - ‬17 min walk

About this property

Hotel Phoenix

  • Located near a train station, Hotel Phoenix is a great choice for a stay in Zagreb. Guests can indulge in spa services, and Maestro serves light fare. Other highlights include a winery, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle within 5 km*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (10760 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Spa services
  • Winery on site
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Maestro - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 9 for children
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • RV/bus/truck parking is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Hotel Phoenix Zagreb
Phoenix Zagreb
Hotel Phoenix Hotel
Hotel Phoenix Zagreb
Hotel Phoenix Hotel Zagreb

Frequently asked questions

Does Hotel Phoenix offer free cancellation for a full refund?

Yes, Hotel Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Phoenix?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Phoenix?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.

Is airport shuttle service offered by Hotel Phoenix?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Phoenix?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Phoenix and nearby?

Hotel Phoenix has a winery and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Phoenix?

Yes, Maestro offers alfresco dining, Mediterranean cuisine, and garden views.

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Reviews

Hotel Phoenix Reviews

8.0

Very Good

8.4

Cleanliness

6.2

Location

8.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

4/10 Fair

Under renovation, impossible to be identified from outside, due to all lights switched off and to construction scaffolding with protective sheets. Also the way to the back parking was not indicated and illuminated. The path from the rear entrance looked almost uninhabited. Very scary. The room was very spacious but in vintage conditions, as well as the bed (even if comfortable). The bathroom was even older and really sad... The flush toilet not working... The breakfast was good, with various options. As final opinion: better chosing another accomodation, until they finish the renovation works...
CARMINE, 1-night trip
Verified

6/10 Good

The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.
Laura, 1-night trip
Verified

2/10 Poor

Do your self a favour.. Find a better hotel.. dont trust these photos. Thanks! Cold break fast No wifi signals in rooms No gym or Spa / all lies on listing
Junaid, 1-night trip
Verified

8/10 Very good

Fine for being close to the airport

The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.
Kelly, 1-night trip
Verified

4/10 Fair

Property is in desperate need of a renovation. The bathroom appears to be about 50 years old. The room had an overwhelming fragrance that smelled like baby powder that made me think they were trying to cover an unpleasant odor. There were food crumbs beside the bed, so the room clearly hadn't been vacuumed. The staff we encountered were friendly and that was the only redeeming quality.
JOHN, 1-night trip
Verified

6/10 Good

4 tähden huono hotelli.

Huonessa ei toiminut ilmastionti, varasi huone 4 tähden hotelli ilmastionti huone, eikä huonessa toiminut ilmastionti, kahvikone joka juoma täynnä sokeria, ei maistu mitä kahvijuoma, myös maido oli täynnä sokeria.
Abu Bakar, 1-night trip
Verified

10/10 Exceptional

Alles gut!
Jasmina, 1-night trip
Verified

10/10 Exceptional

Ein gutes Stadthotel, direkt an der Straße gelegen, aber ruhig. Check-in schnell und freundlich. Lift vorhanden. Zimmer sauber und hell. Auch deutsches Fernsehen. Kontinentales Frühstück. Parkplatz hinter dem Haus. Alles bestens!
Zvonko, 3-night trip
Verified

10/10 Exceptional

Mitarbeiter sind alle nett und freundlich
Mario, 1-night trip
Verified

10/10 Exceptional

wunderbar
Piotr, 1-night trip
Verified

8/10 Very good

N/A
Roman John, 1-night trip
Verified

6/10 Good

Staff is very kind; service light switches on in the corridors with delay. Cleaning status is not excellent in the room and bathroom. The hotel has a huge comfortable parking area.
Roberto, 1-night trip
Verified

8/10 Very good

Hotel spacieux. Plysieurs espaces. Solarium, sauna, spa,.... Dommage hotel loin du centre de Zagreb environ 30 minutes de voiture et pas de jolie vue.
7-night trip
Verified

4/10 Fair

The hotel does not have a swimming pool so do not advertise that it has a swimming pool. The spa was shut because of staff on holiday but that was not mentioned in the hotel facility description friendly staff
4-night trip
Verified

4/10 Fair

This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.
Larry, 1-night trip
Verified

8/10 Very good

Perfectly suited

Out of town Lots of parking available Easy drive into centre Hotel looking a little tired especially bathroom
Hev, 1-night trip
Verified

4/10 Fair

Did not get a friendly reception & fell down twice in Wellness centre due to the fact that we were not Allowed our sandals & the ones offered to guests were way too small. Needless to say thst Bare feet on wet ceramic tiles is very dangerous, slipped in shower & when exiting slipped again in hallway.
Sofia, 1-night trip
Verified

10/10 Exceptional

Cosy and enjoyable hotel

Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend
Verified

8/10 Very good

Fuori Zagabria, ma hotel carino e accogliente

hotel moderno, camere particolari , pulite e accoglienti . Personale gentile e cortese. Purtroppo ho trovato acqua in camera a causa di una tubatura , mi hanno prontamente assegnato un'altra camera.
Verified

4/10 Fair

Charges for things they say are included!

Was very disappointed with they stay here! Upon check was told our reservation included when checking out they then charged us for this! When questioned she told us that the charge for breakfast had been discounted from €10 to €6 each, why even discount this if there was no reason to in the first place! There is also loads of hidden fees such as insurance and registration and local tax! Local tax I am fine with as we had to do this in one other but the others is ludicrous as I've never come across this before! What should have been €64 ended up €91 would recommend people stay away unless they are happy to pay more then first thought! Would not use this hotel again as obscure the truth!
1-night trip
Verified

6/10 Good

Es war fast ok.
Andreas, 1-night trip
Verified

8/10 Very good

bb

숙소 시설은 전반적으로 무난합니다~스파와 사우나도 괜찮았습니다. 단점은 위치가 너무 구석에 있어서 근처에 아무것도 없고 중심지에서 대중교통으로 한시간 넘게 걸려요. 버스도 엄청 안옵니다.. 하지만 직원분들이 엄청 친절하셨어요~ 스파 시간을 착각해서 마감 지나고 갔는데도 기다려주겠다며 더 열어주셨습니다 ㅜㅜ
3-night trip
Verified

8/10 Very good

Estadía en Zagreb

Muy buena estadia. Excelente atención. Desayuno por demás abundante. Alejado del centro de zagreb pero con estacionamiento
Adriana, 1-night trip
Verified

10/10 Exceptional

Worth a stay

The layout of the room is unusual but looks quirky. The bed was very comfy and the staff were friendly. The train station to Zagreb is a 20 minute easy walk away.
Nicole, 2-night trip
Verified

8/10 Very good

Consigliato

Ottimo hotel. Cucina buona. Rapporto qualità prezzo eccellente
1-night trip