Premier Inn Heathrow Airport Terminal 5, nestled in Heathrow Villages, offers a warm atmosphere with a coffee shop and bar. Unwind with luggage storage at your disposal and enjoy in-room WiFi. With coffee/tea available in the lobby, previous guests have praised the convenient location.
At Premier Inn Heathrow Airport Terminal 5, you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. For a bite to eat, guests can check out Thyme restaurant and bar, which serves breakfast, lunch, and dinner. Also, this hotel is within a short drive of Thorpe Park. Public transportation is just a short walk: Station B Station is 6 minutes and Station A Station is 8 minutes.
At a glance
DONE
Hotel size
400 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Express check-out available
Minimum check-in age: 18
Check-out time is 12:00 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 12.00 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Services
24-hour front desk
Luggage storage
Facilities
Built in 2012
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Front entrance ramp
Room amenities
Sleep well
Soundproofed rooms
Stay connected
WiFi (surcharge)
Phone
More
Daily housekeeping
Special features
Dining
Thyme restaurant and bar - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 3.00 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately GBP 13.99 per person
Late check-out can be arranged for an extra charge of GBP 25
Parking
Uncovered self parking costs GBP 12.00 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
Mobile payment options include: Google Pay and Apple Pay.
Also known as
Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton
Frequently asked questions
Does Premier Inn Heathrow Airport Terminal 5 offer free cancellation for a full refund?
Yes, Premier Inn Heathrow Airport Terminal 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Premier Inn Heathrow Airport Terminal 5?
Sorry, pets aren't allowed.
Is parking offered on site at Premier Inn Heathrow Airport Terminal 5?
Yes. Self parking costs GBP 12.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Premier Inn Heathrow Airport Terminal 5?
Check-in start time: 3:00 PM; Check-in end time: 12:00 AM. Check-out time is 12:00 PM. Late check-out is available for a charge of GBP 25. Express check-out is available.
Are there restaurants at or near Premier Inn Heathrow Airport Terminal 5?
Yes, there's an onsite restaurant, Thyme restaurant and bar.
What's the area around Premier Inn Heathrow Airport Terminal 5 like?
Premier Inn Heathrow Airport Terminal 5 is in Heathrow Villages, a short 6-minute walk from Station B Station.
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Premier Inn Heathrow Airport Terminal 5 Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 30, 2013
A straightforward place to stay enroute to Terminal 5. Easy free shuttle between the airport and hotel.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 29, 2013
Few days in London
We live in South west and this hotel is very convenient, we just left the motorway in Heathrow and the car stay parked. Nice hotel and superb location. The staff is amazing.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 25, 2013
adeyanju
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 22, 2013
Perfect Heathrow layover hotel!
I had a 17-hour layover at Heathrow and was shocked to discovered that none of the airport lounges are open 24 hours. I assumed that I'd need to dish out at least USD$200 for a decent hotel, and was so pleased when I learned about the Premier Inn. I paid so little for the room that I wasn't expecting much, so I was pleasantly surprised when I got to the hotel and saw that it had a lovely restaurant and was very modern and clean from top to bottom and also felt quite homey. My room was super comfy and QUIET ... I slept like a log. Breakfast in the morning was delicious and reasonably priced. The staff were very friendly too. You can take a Hoppa (Hopper?) bus from the airport for only 4 pounds and it's only a 10-minute drive. This was a convenient and pleasant stay that turned my layover in London into a much-needed respite during my 42-hour journey home from Asia. I will definitely stay here again.
Tina S
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 22, 2013
5 minutes from airport comfortable clean safe
Very close to airport requires change of terminals then free bus shuttle to hotel. The airport grand staff provides good direction to the hotel.
Staff is very helpful including Patrick and another gentleman at night whose name I can't remember.
Since we arrived before check in time at about 8 am every attempt was made to mark us comfortable while writing checked in including stowing our luggage, information on places to see in London and WiFi connections. No where have I seen such willingness and initiative to make guests feel so welcome. The hotel rooms are secure and clean. We even got an adaptor for our Canadian electronics on a deposit from staff. The Costa coffee is within the building so there wasn't much to complain.
There is a free bus to the underground on through airport every twenty minutes right outside the hotel so really can't complain.
It is about 40 to 45 minutes from Leicester Square so plan accordingly since sightseeing in London pretty much closes around 5 (off season)
Great hotel for our stay
frequent
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 22, 2013
A fine hotel with very caring staff from the moment you arrive until the moment you leave.
The only snag being that the terminal bus did not come at all in order to get to terminal 3. I heard that this had been a recent but regular problem of late. This however was not the fault of the hotel and they were most helpful in ordering a taxi.
Terri
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 20, 2013
Good value at LHR
This hotel is great value for a traveller who needs close proximity to Heathrow Term 5 = not so convenient for the other terminals, There is another Premier Inn farther east on the Bath Rd which is better for Terminals 1-3. Room was clean and comfortable and a great staff. Only draw back - no shuttle service and the paid bus service is erratic and did not come anywhere near on time per their timetable. Allow extra time to get to your terminal.
M.Freeman
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 18, 2013
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Good
Dec 17, 2013
Ingen väckning
Hotellet är mycket rent och bekvämt, dock finns inga möjligheter att bli väckt på morgonen, vilket kna behövas vid tidiga flyg. Personalen är väldigt trevliga och skämtsamma och är genuint interesserade av att du ska ha en trevlig vistelse. Dock finns det 3 st Premier Inn, vilket gör att man måste säga adress när man ska åka med buss eller taxi från flygplatsen, själv hamnade jag på fel hotell mitt i natten och det var krångligt att hitta bra kommunikationer till det rätta Premier Inn Heathrow som jag från början skulle till. Nära till terminal 5, ca 10 min med taxi och kostar inte mer än 12 pund från hotellet.
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 12, 2013
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 7, 2013
Cap'n
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 7, 2013
Best London Layover Experience
We regularly fly through London and have to stay overnight while in transit. This was the best experience yet for an overnight layover. The staff were all nice, friendly, welcoming and extremely helpful. We were traveling with a toddler and they were great about accommodating him with a cot and coloring book. We would highly recommend this hotel!
Michelle
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 30, 2013
Great Overnight Location near Heathrow Terminal 5
This location was a perfect non-smoking hotel for overnighting near Heathrow Terminal 5; if you don't need to stay near the airport, there is nothing else to recommend the location. But we found the hotel and the service were outstanding; we ate dinner and breakfast in the hotel restaurant and thoroughly enjoyed both meals. They have a dinner special which includes starter, entree and dessert; there were many choices for each. The food was good but with the exchange rate I later realized it was a bit pricey. We had gone exploring but did not find anywhere else to eat in the area except McDonalds which was right next door. There is a city bus #423 that will take you for NO CHARGE from Terminal 5 to the "Heathrow Park Thistle Hotel" stop. This is the second stop; tell driver your destination so he doesn't charge you. Watch for White Horse Pub as a marker to know you are getting close. The bus stop is right in front of the Premier Inn and the bus will take you back in the morning. The front desk has a bus schedule for you. Very simple and free option (as opposed to Hoppa Bus). The hotel printed our boarding passes for the next day at no charge. Very friendly staff.
RK
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 24, 2013
Good quality close to Heathrow
Very handy to Heathrow airport. Modern, clean and comfortable. Excellent location for an overnight stay in readiness for an early flight. Friendly, helpful staff. Restaurant serves a good breakfast buffet, and good food in the evening as well.
Shell
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 22, 2013
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 20, 2013
予約が確認できずフロントで5分待たされた
エクスペディアとホテルのFAX確認の連絡が悪かったらしく、チェックイン時に予約が確認できなかった。予約確認証を見せたところ、5分程度の待ち時間で手続きをしてくれ、無事に泊まることができた。
ホテルは顧客満足度にこだわっているようで、待たせて大変申し訳ない、連絡が悪かったのは、事情があるのだけれど、それはお客には関係無い、不快な思いをさせて申し訳なかったという発言があった。これを聞いて、悪い気分はしなかった。よる遅くにホテルに着いたのだけれど、あまり不快な気分になることなく、眠りに着くことができた。ただ、翌朝チェックアウトする際に How was your stay? と聞かれて、ほんの少しうるさく感じた。
ホテルのWiFiは1デバイスにつき、30分まで氏名等を登録すれば無料、もっと使いたい人は一日3ポンドだった。
ヒースロー空港のターミナルへの移動方法がホテルのホームページには Hoppa バスのことしか書いてなくて、不親切に感じた。
色々情報を調べて、行きは第5ターミナルからだったので、無料バスで移動した。チェックアウト後は第3ターミナルで、無料バスを使うと第5か第4ターミナルで乗り換えをせねばならず、大変だと思ったので、Hoppaで移動したらすごく快適だった。
ホテルのフロントにはHoppaのチケット販売機があったが、現金受付部が壊れていたのか使えなかったので、バスに乗る時に運転手に現金で払った。同行者はクレジットカードを使って、券売機でチケットを買っていた。
ががが
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 19, 2013
Comfortable hotel
Very friendly staff answered all queries promptly. Comfortable room. Convenient restaurant with good choice on menu both for dinner and breakfast. Convenient shuttle to airport terminals. No temporary parking at front door for quick unloading and check in.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 19, 2013
Great location for Heathrow Terminal 5
Clean, comfortable and reasonable food at restaurant. Staff very helpful and friendly
Coulsons
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 19, 2013
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 18, 2013
Clean and modern
Very clean and updated. Love the color purple throughout. Service is friendly and ready to help. I was attending an event at another hotel closely, but stayed here because the Premier is a better hotel.
Laura
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 17, 2013
Anthony
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 16, 2013
Convenient for Terminal 5
Hotel was fine. Absolutely quiet. Staff very pleasant and helpful. Food quite good. Transfer buses to the hotel could be more frequent.
PeterS
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 15, 2013
EXCELENTE HOTEL
SIEMPRE SE PIENSA QUE LOS HOTELES QUE ESTAN JUNTO A LOS AEROPUERTOS Y SON BARATOS, VAN A ESTAR EN MALS CONDICIONES. ESTE HOTEL ESTA EXCELENTE, LIMPIO BONITO Y EXCELENTE ATENCION. DE VERDAD VALE LA PENA QUE SEPAN QUE ME IMPRECIONO PARA SER UN HOTEL CERCA DEL AEROPUERTO Y BARATO. HAY UN CAMION QUE TE LLEVA DEL AEROPUERTO AL HOTEL POR 4.5 LIBRAS, ESP ES CARO PERO BUENO, ASI ES.
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 15, 2013
Beautiful decor
Staff was helpful throughout. Looks expensive, but it is reasonable. Variety of food on the menu. Will be back again.
Laura
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 14, 2013
Good place for a one night stopover
We needed a hotel near to Heathrow for an early flight out. This hotel fitted the bill very well. It was a 15 minute bus trip from Terminal 1. Room was big, quiet & comfortable. Special offer for dinner included a free breakfast. Very good value and quality. Would stay there again.