The Leela Ashtamudi is a truly beautiful hotel with a prime position overlooking the backwaters. The staff were excellent. The complementary high tea and house boat cruise really made our stay in Kollam.
Our room was of a very high standard but tired in areas, as were some parts of the hotel.
Overall excellent but management could really do with investing in maintenance/upgrade to make this a truly world class destination.
Liam
Liam,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
Rooms needs to be renovated to the five stars hotel level, specially bathrooms. There were hard water marks everywhere in the bathroom also on a wood floor in the main area of our room. Someone probably spilled something on a hardwood floor previously.
Buffet breakfast and dinner is average, food was not hot, waiter had to warm our food in the microwave. I would not consider this hotel as a five stars property.
Vimal
Vimal,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
sid
sid,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Ajith
Ajith,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 31 日
Prema
Prema,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 27 日
arun
arun,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 23 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 8 日
This is the best property in Kollam. The views of the Ashtamudi lake and the surrounding scenery are both jaw dropping. Breakfast is a grand feast! Staff is responsive and very helpful. I always stay here when I’m in Kollam.
Geetha
Geetha,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Indera
Indera,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Christophe
Christophe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 24 日
dijil
dijil,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 13 日
I like the view
Sreeraj
Sreeraj,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 9 日
good customer service. only downside is you need to book taxi thru hotel front desk to go out. Hotel charge 3X for the taxi fair.
Sheena
Sheena,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 7 日
The bathrooms smelled, dirty and old. This is not a 5 start resort. This place is nasty to stay. The smell was awful. I asked to speak to manager and he never came to talk. The staff were clueless
suresh
suresh,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 4 日
Food was average, same option for everyday
SUJI
SUJI,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 4 日
The above ratings speak for itself. This was a very disappointing stay. Arrived late and my room smelled like the septic system was leaking. I asked the hotel to fix it but unfortunately had to ask every day for my 6 day stay. I didn’t get hot water in my shower and had to repeatedly ask to get this fixed but no luck. The front desk offered to put me and my group in different rooms but ended up smaller rooms with same smell.
Benny
Benny,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 3 日
Benny
Benny,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 2 日
The pick of Kollam
Great staff. High tea was a surprise and the buffet breakfast superb
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 31 日
Excellent staff and facility . Would love to visit again .