Le Petit CHARME-INN

2.0 star property
Ski hotel with ski storage, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Le Petit CHARME-INN

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Property amenity
Restaurant
Exterior
Property amenity
In the heart of Zermatt-Matterhorn Ski Paradise, Le Petit CHARME-INN welcomes you to an unforgettable mountain retreat. Savor a delicious breakfast, enjoy downhill skiing and snowboarding on site or explore nearby trails with bike rentals. Stay connected with in-room WiFi and unwind at the rooftop terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Ski rentals
  • Ski storage
  • Terrace
  • Front-desk safe
  • Vending machine
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
  • Mountain biking

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • In-room climate control (air conditioning)
  • LCD TV

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Daily housekeeping
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Daily housekeeping
Desk
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Daily housekeeping
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Metzggasse 28, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 8 min walk
  • Zermatt (QZB-Zermatt Train Station) - 8 min walk
  • Zermatt Station - 9 min walk

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

Le Petit CHARME-INN features a rooftop terrace and puts you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite hiking/biking trails, mountain biking, and downhill skiing. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant

What to do

  • Mountain biking
  • Rope course
  • Helicopter/airplane tours
  • Rock climbing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Ski

  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby

ROOM

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per day

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

HELP_OUTLINE

Frequently asked questions

Does Le Petit CHARME-INN offer free cancellation for a full refund?

Yes, Le Petit CHARME-INN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Le Petit CHARME-INN?

Yes, pets are welcome. There's a charge of CHF 10.00 per pet, per day.

Is parking offered on site at Le Petit CHARME-INN?

Sorry, there's no onsite parking at Le Petit CHARME-INN.

What are the check-in and check-out times at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.

What is there to do at Le Petit CHARME-INN and nearby?

During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours.

Are there restaurants at or near Le Petit CHARME-INN?

Yes, there's an onsite restaurant.

What's the area around Le Petit CHARME-INN like?

Le Petit CHARME-INN is in the heart of Zermatt, a short 8-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
View
Service staff
Towns
Train station
Rooftop terrace
Location
Schools
Value

What guests liked

  • Breakfast was plentiful and offered a nice variety of fresh and tasty options. (23 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great little lodge style hotel. Would recommend
Dalton, 2-night trip

8/10 Good

The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
Chiekling Lisa, 2-night trip

10/10 Excellent

Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Stephen, 2-night trip

10/10 Excellent

Very cozy and quaint accommodations. Very friendly and accommodating staff.
Analiza, 2-night trip

8/10 Good

The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
Maria, 2-night trip

10/10 Excellent

Lovely property and great hosts
Compton, 1-night trip

10/10 Excellent

Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Anthony, 1-night trip

10/10 Excellent

Great Stay in a Perfect Locat

I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
Jan, 5-night trip

10/10 Excellent

Simple, friendly hotel.
James, 4-night trip

10/10 Excellent

Love the place ❤️🇨🇭
Elizabeth, 2-night trip

8/10 Good

Small and friendly, great location.

Hotel rooms are small, hence the name. Overall very clean and the staff are friendly and helpful. Very close to centre of town and 3 minutes walk to the free bus.
Gary, 3-night trip

10/10 Excellent

Great location, friendly staff.
John, 2-night trip

10/10 Excellent

Great stay
JEREMY, 3-night trip

6/10 Okay

Old, rundown place, but still reasonably clean. Decent breakfast. Kinda disfunctional bathroom. Friendly staff
Benone, 2-night trip

2/10 Terrible

It was a bit of a walk on the cobblestone streets to get to the hotel, but worth it. You could see the top of Matterhorn from the rooftop terrace, and if you walked around the nearby church, there was a full view of the mountain. Very convenient to great restaurants. Super friendly staff.
Nancy, 2-night trip

10/10 Excellent

Great hotel Friendly stay Good buffet breakfast Will stay again
John, 2-night trip

10/10 Excellent

All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
Daniel, 5-night trip

8/10 Good

Nice, clean and budget-friendly!
Dai, 2-night trip

6/10 Okay

It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
Shane A, 2-night trip

6/10 Okay

It’s noisy when you open the window. There are cobwebs on the celling.
David, 3-night trip

6/10 Okay

Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Carl, 3-night trip

8/10 Good

Excellent value in Zermatt - quiet but close to train station and everything else. The bed was very comfortable, breakfast was terrific and the staff was super friendly.
Diana, 1-night trip

10/10 Excellent

This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
Julia, 1-night trip

10/10 Excellent

Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
jian, 2-night trip

10/10 Excellent

This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
LOIS, 1-night trip