The lady at the front desk was fantastic. The room was dirty, damaged and gross. I choose poorly.
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 27 日
The hotel was dirty. The tv did not work, cockroaches in room. Never again!
Renee
Renee,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 26 日
Das Personal war ok, mehr nicht. Dad Hotel hat schon bessere Zeiten gesehen, komme nicht wieder!
Wolfhard
Wolfhard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 24 日
Dirty and run down. Manager did switch us rooms promptly.
Tim
Tim,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 23 日
Staff was very nice and courteous, unfortunately the hotel appearance was not up to par. Room locks barely worked and had to keep going to the front desk for a reset
Charles
Charles,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 23 日
This hotel was terribly dirty, old and outdated. I will say that the staff was very helpful and kind however you can’t make up for dirty sheets no towels in the room no USB plugs just disgusting.
anaalicia
anaalicia,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 22 日
Cheap hotel with airport shuttle. Staff were great..stupid AI misread my request and booked me in the noisiest room.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 22 日
Fotos más acordes a la realidad
Reducción del ruido en general
Limpieza del cuarto
Jose
Jose,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 22 日
facility needs a lot of work
Patricia A
Patricia A,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 20 日
The staff was lovely and should have a 5 star however the room had some definite challenges. The TV did not work, the message light on the phone was in a continuous state of flashing a red light for messages yet no messages, the floor was filthy, the sink faucet was broken, and the most disturbing item was that one pillowcase was filthy.
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 20 日
Room was clean, comfortable bed. Price of the room was excellent compared to other hotels.
Room and restroom were clean but could use a new paint as walls had stains. The restroom toilet was backed up but the hotel staff took care of it very quickly.
Service was good and staff was very friendly and supportive.
Guillermo
Guillermo,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 19 日
First of all at check in the front desk attendant Gayla was great she was very professional, helpful and pleasant. The key card wouldn’t open the door so I went down and she quickly issued two cards. Just in case. 10 The sheets in the room were clean. The room was old. The carpet looked like it needed vacuuming.
I never would’ve thought to look and see if the shower had a shower head until I wanted to shower on the morning. There was none! The handle to operate the faucet in the sink came off in my hand! That room should not have been given to anybody. The gal at the front desk in the morning was kind enough to refund. I got the rom because they had free shuttle and close to Sky Harbor. It was impossible to find a number to contact the hotel. I searched a half hour until I finally was gonna complain to Hotels.com and then I saw a little message with info on how to contact the hotel. Sorry I Do not recommend
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 19 日
The hotel didn't exist and couldn't get a refund had to book another hotel
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 17 日
You get what you pay for. I was looking for a cheap rate and I got it. Cheap also means the hotel was outdated and needed renovation. At night, you could hear the whistling of the wind and through the window. The TV was on when we arrived, and we were unable to shut it off with a broken channel changer.
Juline
Juline,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 15 日
Room was dark with old, scratched-up furniture. Bathroom sink didn't drain properly. Toilet paper holder coming off wall. Breakfast was minimal....no fruit or yogurt or meat.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 15 日
Ignored by desk worker--not the young new guy, the older one who just walked back and forth behind the desk.
Light switch by the door didn't turn on any lights. Had to grope around in the dark to find a lamp and then how to turn it on, in the dark.
The pillows are too thick for anyone other than (maybe) backsleepers.
Air Conditioner unresponsive to inputs. Was cold all night.
No shower head in shower. No tub, either.
Breakfast area totally inadequate for the number on guests. Packed. Could barely move.
Asked for a discount due to room condition. Was refused.
James
James,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 15 日
Alicia
Alicia,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 15 日
The blankets were yellow stained. Very poor judgement on whoever gave that room the ok. Luckily I had my own blankets in my car. I couldn’t hook up my phone to the TV. No smart TV? Not the best place I’ve stayed.
Christian
Christian,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 12 日
Some stains on the ceiling and walls that needs to be cleaned.
Joe
Joe,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 2 月 12 日
.
Benjamin
Benjamin,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 10 日
Quiet, staff was friendly and helpful. However, complementary breakfast was very basic. Make your own waffles, cereal, muffins, bagels, toast and boiled eggs. No scrambled eggs, no bacon, no sausage, no potatoes and no gravy. None of the good stuff. Otherwise good experience.
Melissa
Melissa,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 9 日
I had to kill a cockroach.
Karl
Karl,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 9 日
You got what you paid for. Breakfast was edible. They had orange juice that apple juice they had raisin bran and Froot Loops. They had toast and bagels, waffles and coffee.
The carpets are absolutely disgusting. The pool actually looks very nice the fence around it has a lot of rust but could be maintained at a reasonable price. I would think the hot tub had a little debris in it, but looked like it was being maintained. Overall, this hotel was very cheap and this day resembled that. They also charge a $100 deposit that you do not get back immediately. Interesting. I’ve seen holds on cards but never $100 deposit.
Todd
Todd,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 9 日
Room conditions are bad. dirty floor everywhere, only few bathroom supplies, lighting is poor, very noise.
Nan
Nan,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 8 日
Very friendly staff, easy check in. Facility needs significant upgrades