This is the first negative review I have ever given to a hotel. No towels! How can a family of 4 be stuck with just 2 towels? The pool had no towel as well. The front desk did not help. They kept on saying that the towels are being washed. At night. Again in the morning. No apologies. The sofa bed had no pillows and no comforter as well. Again, they were out. It was very inconvenient. The bathroom door did not lock as well.I think they need to look into their hospitality infrastructure at this location. I hate to leave a negative review. This is by far the worst IHG experience we have had and we have travelled in 45 states. I think we have spent thousands of dollars with IHG and will have to rethink our plan for the future.
The breakfast was good.
Kaustav
1 晚家庭旅行
10/10
Joseph
1 晚家庭旅行
8/10
Jeffrey
1 晚行程
10/10
Jonathan
1 晚家庭旅行
8/10
Staff at front desk was friendly and very helpful.
Kelly
1 晚行程
8/10
Great breakfast
真实旅客
1 晚商务旅行
6/10
Jerry
1 晚家庭旅行
10/10
its was great. breakfast lots choices tasted great. everthing clean. only weird thing was had to go to service desk for pool towels.
Brigitte
1 晚商务旅行
10/10
Friendly, professional, female staff made me feel safe as a women traveling alone.
Victoria
1 晚商务旅行
10/10
Jeffrey
1 晚行程
8/10
Convenient location
Victoria
2 晚家庭旅行
10/10
Very good
Fabricio
1 晚行程
6/10
David
1 晚行程
10/10
MISTY A
1 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
This was an excellent hotel. Clean. Large rooms. Friendly staff. And the breakfast was really, really good. We stay at a lot of Holiday Inn and Hilton properties and this breakfast was better than most. Everything stayed well stocked and the choices were really good.
Adam
1 晚家庭旅行
8/10
Super friendly staff, great breakfast (better than most continental bfast eggs, in comparison), the pool was perfect temp (not cold, heated in winter). I like the shop to buy snacks and drinks in case someone needed it
真实旅客
1 晚家庭旅行
10/10
Papouche
1 晚行程
10/10
Good
Ron
1 晚家庭旅行
10/10
Jennie
1 晚家庭旅行
10/10
RENEE
2 晚家庭旅行
10/10
R
2 晚家庭旅行
8/10
Trisha
2 晚行程
10/10
The staff is always extremely friendly and courteous and truly a great stay.