Hotel Elite Zermatt

Property class: 3
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Elite Zermatt features downhill skiing, snowboarding, and sledding. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a sauna, and a steam room are other highlights. Ski storage is also available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Premium bedding, minibar, in-room safe, desk

Superior Single Room

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room (Matterhorn view from balcony)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Restaurant
Alpenblick
Zermatt
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Gym
9.4 out of 10, Exceptional, 658 reviews
The price is CNY1,384
CNY1,501 total
includes taxes & fees
Sep 26 - Sep 27
Alpenblick
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Hofmattweg 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Mountaineers Cemetery - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 6 min walk
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Harry's Ski Bar - ‬1 min walk

About this property

Hotel Elite Zermatt

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Elite Zermatt features downhill skiing, snowboarding, and sledding. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a sauna, and a steam room are other highlights. Ski storage is also available.

At a glance

Hotel size

    • 21 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 9 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and up
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Free train station pick-up*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ice skating
  • Sledding

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Ski

  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Cribs/infant beds are available for CHF 40.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Elite Hotel Zermatt

Elite Zermatt

Elite Zermatt Hotel

Hotel Elite Zermatt

Hotel Elite Zermatt Hotel

Hotel Elite Zermatt Zermatt

Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Elite Zermatt offer free cancellation for a full refund?

Yes, Hotel Elite Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Elite Zermatt?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Elite Zermatt?

Sorry, there's no onsite parking at Hotel Elite Zermatt.

What are the check-in and check-out times at Hotel Elite Zermatt?

Check-in start time: noon; Check-in end time: 9 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Elite Zermatt and nearby?

Have fun with onsite winter activities like downhill skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Elite Zermatt also has a garden.

Are there restaurants at or near Hotel Elite Zermatt?

Yes, there's an onsite restaurant.

Does Hotel Elite Zermatt have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Elite Zermatt like?

Hotel Elite Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Elite Zermatt Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The service in this hotel is the best.
Verified review

10/10 Exceptional

Wonderful and warm stay

Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Verified review

10/10 Exceptional

As everything you want

Lovely Little Hotel very clean and comfortable and at a great price and great location
Verified review

10/10 Exceptional

Tolles Hotel

Super Preis Leistung, sauberes Zimmer, gute Lage … rundum top.
Verified review

6/10 Good

does not have jacuzzi, smaller room
Verified review

8/10 Very good

Elite is a small nice hotel, conveniently placed in the middle of Zermatt. Walking distance from Bahnhof is short, and ski bus to different starting points is just around the corner. Breakfast was a disappointment, and also the view of mountains. I booked a room with view, but it wasn't worth the extra money spent.
Verified review

10/10 Exceptional

Ideal location

Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Verified review

10/10 Exceptional

Atendimento excelente, ótima localização, instalações maravilhosas, banheiro espaçoso. Estão de parabéns!
Verified review

10/10 Exceptional

Staff were very helpful and friendly!! It is in a very convenient location
Verified review

10/10 Exceptional

ห้องพักมีวิวระเบียง สวยงามมาก มองเห็นภูเขา ห้องสะอาด น่าอยู่ ห้องน้ำกว้างมาก สภาพแวดล้อมดีทุกอย่าง แถมอยู่ใกล้กับสถานีรถไฟ ใช้เวลาเดินไม่ถึง 10 นาที โดยรวมคือประทับใจมากค่ะ
Verified review

10/10 Exceptional

Very good service and location

Nice and warm service, clean room and good location just 3min walk to central main station. One lamp was out of order but still enough lighting to me,
Verified review

4/10 Fair

Demande des rénovations majeures et une chambre pour les ski moderme
Verified review

8/10 Very good

Hôtel bien situé, personnel sympa, petit déjeuner copieux
Verified review

8/10 Very good

Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time.
Verified review

8/10 Very good

Very nice and clean. Location was good too. Just a little pricey.
Verified review

10/10 Exceptional

Hotel Elite

Central location. Convenient for station and restaurants. Friendly staff and nice breakfast. Good size room.
Verified review

8/10 Very good

We enjoyed our stay at hotel elite zermat. The bathroom was big and the breakfast was sufficient. We got a little worried that we were going to miss our train because we left our luggage after the checkout but there was no front desk when we were about to get back our luggage. Good thing, there was a number we could call to help us with our luggages
Verified review

8/10 Very good

Nice stay

Had a nice stay the room was great but the place is a bit old and rough around the edges. Enjoyed a delicious breakfast which was included so that was a big plus. However the pillows were terrible like a piece of cardboard with a sheet over it.
Verified review

10/10 Exceptional

Ruhiges Hotel im Zentrum

Netter Empfang, geräumiges Zimmer mit Balkon, Badzimmer mit viel Abstellplatz, Morgenessen für alle Wünsche - Lage nahe beim Bahnhof Leider konnten wir die Hotelcard (50 %) nicht benützen!!
Verified review

2/10 Poor

trip to Zermat

The location is great but this hotel the room is so smell.. The carpet is so old.. Smell Odor
Verified review

10/10 Exceptional

Great location, a 5 minute walk to train station, restaurants, and trail heads. Room was fantastic with a balcony and a view of the mountains.
Verified review

10/10 Exceptional

Miły pobyt w Zermatt

Hotel wspaniale zlokalizowany w cichym otoczeniu niedaleko dworca i stacji kolejki. Bardzo miła obsługa i wspaniałe śniadania. Obiekt nie najnowszy ale czysto i schludnie.
Verified review

8/10 Very good

Preis Leistung optimal. Nette Angestellte. Super Lage.
Verified review

6/10 Good

Clean, good size rooms but avoid rooms 105 & 205

Clean and good size rooms. Friendly staff accommodating us with breakfast for early departure. One negative, we had rooms 105 and 205 with windows right above the entrance of the bar. The noise of people coming and going kept us awake. The bar did not close until 2 am. Ask for a different room.
Verified review

8/10 Very good

Nice budget hotel

I only stayed 1 night but I was very happy at the price I paid. The hotel is in a great location only 10 minutes walk from the station and right in the centre of the village. My single room was very basic but nice and clean and the continental buffet breakfast was sufficient. Staff were friendly and the WIFI was excellent but the highlight was looking up at the Matterhorn from my window and balcony.