The Kaaba view was disappointing, and although I requested a different room, they were unable to accommodate the request. Additionally, I wish the room had been renovated—it felt a bit outdated.
Danish
Danish,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
ali
ali,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Aleem
Aleem,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Ibrahim
Ibrahim,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Mohammed A
Mohammed A,20 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Umer
Umer,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Amazing hotel very close to harm everything was amazing all the stuff very professionals
Sundus
Sundus,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
SYED
SYED,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Alghassimou
Alghassimou,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Dont go there
I wouldn’t recommend this hotel at all. We booked a hefty price for two beds and when we tried to check in they tried to rip us off by asking for more money which is unacceptable.
Pictures showed full haram view and as per my booking I deserve a full haram view, they made me wait almost 4hours to give me a partial haram view! 4hours sitting on the floor waiting for a check in when I just came from trip and did umrah and tired!! Completely unacceptable
The room was very old and dirty service is bad
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Rooms need renovation but they are nice and clean. The service staff is very nice. The food and beverage selection was great. Very convenient location.
Hammad
Hammad,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 20 日
Hera
Hera,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 18 日
Great location
Ahmad
Ahmad,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 18 日
Nauman
Nauman,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Great
Hana
Hana,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
It was older versions of room, washroom wasn't efficient water dripping on a floor every time you taken Shower, room temperature wasn't manageable too cold or too Hot.got sickness frome it.
Maks
Maks,10 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Amazing place
ASIF
ASIF,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 8 日
Rooms are very small and not complete my expectations
Md
Md,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
I like room size and the option of a connecting door with other room as kids can move around easily in both rooms .
Didn’t like the delay of checking time is very late in the day .
Ahmer
Ahmer,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Staff was amazing , rayan was the best , the suite with haram view was WOW,
mujjahidul
mujjahidul,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 5 日
We didn't like the quality of the breakfast
ayman
ayman,4 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 5 日
I absolutely loved the 2 bedroom suite I booked, room was spacious and clean, front desk receptionists were very nice and friendly. Mr. Sabar Shaban treated and welcomed us really nicely at dinner. True gentleman.
Maryyam
Maryyam,5 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 5 日
My biggest concern is around the hotel staff
They were rude, not helpful and did not care about your needs.
I had to wait for hours and hours for my room.
All i had asked for was a couple of hours earlier check in.
I was kept waiting in the lobby. I was so tired that i went to sleep sitting in the lobby
The elevators were not working. Half of the time i had to take escalators to go up and down.
I would not stay here again and i would advise people not to either.