In the heart of Lisbon, Refuge in Santa Marta Hostel offers a vibrant retreat near Avenida da Liberdade. Savor local cuisine with free breakfast and stay connected with in-room WiFi. Multilingual staff are on hand to assist with tour tickets, while a TV lounge and luggage storage add to the convenience.
Refuge in Santa Marta Hostel offers a great location, putting you within just a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. Free perks include WiFi and local cuisine breakfast daily between 8:30 AM and 10:00 AM. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. The property is just a short walk to public transportation: Avenida Station is 7 minutes and Marques de Pombal Station is 9 minutes.
At a glance
DONE
Hotel size
8 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Offsite parking nearby (EUR 13 per day)
Street parking available
DONE
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:30 AM–10:00 AM
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Television in common areas
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Down comforter
Freshen up
2 bathrooms
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Food and drink
Shared kitchen access
More
Shared accommodations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Children & extra beds
Rollaway beds are available for EUR 10.00 per night
Parking
Parking is available nearby and costs EUR 13 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Refuge in Santa Marta Hostel Hostel/Backpacker accommodation
Frequently asked questions
Does Refuge in Santa Marta Hostel offer free cancellation for a full refund?
Yes, Refuge in Santa Marta Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Refuge in Santa Marta Hostel?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Refuge in Santa Marta Hostel?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Refuge in Santa Marta Hostel?
No, this hostel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around Refuge in Santa Marta Hostel like?
Refuge in Santa Marta Hostel is in Lisbon City Center, a short 7-minute walk from Avenida Station and 5 minutes' walk from Avenida da Liberdade.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Feb 27, 2020
It was a nice cozy room with delicious breakfast.
The location is perfect to visit Lisbon and reach trains, busses or metro.
The only negative point was the shower.
Very little water came out of it and as a girl with long hair it took forever to wash the hair.
But all in all we had a nice stay.
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 22, 2020
Satisfeito
Excelente, recomendo
MAURO
MAURO, 2-night trip
Verified
8/10 Very good
Feb 12, 2020
Recomendável e voltaria.
Recomendo. Limpeza serve como ótima referência.Preço justo
Mauro
Mauro, 3-night trip
Verified
8/10 Very good
Jan 30, 2020
Établissement très bien situé, c’est en fait une auberge de jeunesse de 7/8 chambres « dans » un autre hôtel c’est assez drôle. Toilettes et douches sur le palier mais propres (2 douches femme, 3 douches homme) ; petit déjeuner servi de 8:30 à 10h assez simple mais faisant le job.
Attention, c’est une auberge de jeunesse dans un « vieil » immeuble (bienvenue à Lisbonne) donc ce n’est pas totalement bien isolé, on entend le matin les autres chambres utilisées les douches etc mais pour des vacances, ça reste raisonnable !
Mags
Mags, 4-night trip
Verified
8/10 Very good
Jan 19, 2020
Świetna lokalizacja - 5 minut prawie płasko do metra.
Tuż obok przyzwoite restauracje oraz sklep.
4te piętro w budynku z windą.
Miła obsługa, czysto i cicho.
Pobyt w styczniu - zajęte były 3 pokoje więc nie było kłopotu ani z łazienką ani z jadalnią czy hałasem.
Wojciech
Wojciech, 4-night trip
Verified
8/10 Very good
Dec 1, 2019
Хорошее место расположение. Нас встретил молодой человек все показал и объяснил правила проживания, вы дал нам карту и рассказал что рядом по достопримечательностям. На кухне утром нас ждал завтрак, приятная девушка готовила блинчики. Утром приходил мужчина (видимо хозяин), который был менее приветлив.
Все хорошо, но выдали только одно полотенце, думаю, что это должен быть комплект! Для лица и тела! В целом хостел рекомендую, но дня на два не больше.
Tatiana
Tatiana, 4-night trip
Verified
8/10 Very good
Nov 14, 2019
Bien placé
Environnement correct et bien placé pour rayonner dans Lisbonne. Chambre petit déjeuner et literie correcte. Toilettes lavabo et douche sur le palier le tout collectif et genre camping...
Beaucoup d’info Sur les visites de Lisbonne avec un plan très détaillé donné par José. Une vrai mine d’or !!!
Dommage le petit déjeuner ne soit servi qu’a Partir de 8h30. Pour les visites et les lève tôt c’est un peu pénalisant...
Alain
Alain, 3-night trip
Verified
10/10 Exceptional
Nov 7, 2019
Confortable , petit déjeuner copieux , cuisine et salle à manger accessibles pour préparer ses repas , frigo ...
Bien situ
david
david, 7-night trip
Verified
2/10 Poor
Oct 18, 2019
Uważajcie na ten hostel!
Właściciel obiektu odwołał rezerwację na 2h przed naszym przyjazdem tłumacząc że nie stawiliśmy się na czas (godz. 19) mimo że check-in jest od godz. 14 do 23. Zostaliśmy z niczym i bez noclegu. Zwykłe chamstwo. Nie polecam tego typa.
Verified traveler
3-night trip
Verified
8/10 Very good
Sep 30, 2019
It's a good place to spend the weekend. A comfortable place.
Luís
Luís, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2019
Good location, facilities, service, and breakfast
An excellent and well-priced hostel conveniently located for central Lisbon. When I arrived the chap at the desk provided me with a city map and was kind enough to point out various places of interest and let me know what public transport would get me between them and the hostel, which saved me some Googling later.
The room was nice - minimal, as one would expect - but the bed was comfy and there was enough storage space. The hostel's on the fourth floor of a building so you're away from the noise
Breakfast is from 08:30-10:00 each morning. You get your own toast, cereal, fruit, and drinks and a member of staff cooks and serves (American) pancakes to those who want them. I was impressed with the quality.
I had some reservations about using a shared bathroom but this was kept clean by staff and other guests. One of the two gents toilets had no lock on the door though, which made for some nervous experiences and is largely why I've given 4 stars rather than 5.
A common/living room is available for people younger and trendier than I to hang out in until 23:00. It looked nice and well maintained if slightly hipster (there's a typewriter in there).
Overall this represented a welcoming and good value option for visiting Lisbon and I'd probably visit again.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Sep 24, 2019
Good realation price quality. Wonderful situation and staff.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Aug 17, 2019
Ótimo tratamento.
De ultima hora não conseguimos chegar ao hotel. Mas o tratamento foi perfeito.
Gustavo
Gustavo, 6-night trip
Verified
10/10 Exceptional
Aug 4, 2019
Ottimo rapporto qualità-prezzo. Posizione vicina alla metro e comoda per il centro.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 1, 2019
Good
Not bad
Ka Leung Lam
Ka Leung Lam, 2-night trip
Verified
10/10 Exceptional
May 27, 2019
Para retornar sempre
Super bem localizado, confortável, tranquilo e o José é excelente! Simpático e prestativo.
Quero ser amiga do José e retornar muitas vezes.
Capricho das meninas no serviço de pequeno almoço tbm merece atenção.
Super recomendado.
monica
monica, 5-night trip
Verified
10/10 Exceptional
Apr 21, 2019
Magnifique lieu de séjour pour toutes personnes
Ce lieu est extraordinaire pour découvrir Lisbon . En plein coeur de la ville, dans un quartier tranquille . Le logement est très accueil , José est un "aubergiste" très sympathique , soucieux de chaque personne , petits et grands sont considérés.
Possibilité de prendre le petit déjeuner et manger sur place en respectant la propreté des lieux . Wifi dans le salon . TOUT EST SUPERBE A CONSEILLER SANS HESITATION . NOUS REVIENDRONS CERTAINEMENT
Vero
Vero, 4-night trip
Verified
8/10 Very good
Sep 30, 2018
Great hostel, great location
This is a good hostel with a good breakfast. Great location. The noise from the streets at night was kind of loud though so bring ear plugs. I would stay here again.
Verified traveler
4-night trip
Verified
4/10 Fair
Sep 2, 2018
Nicht zu empfehlen
Aufgrund der vielen positiven Bewertungen haben wir uns für dieses Hostel entschieden, doch leider waren wir sehr enttäuscht. Der Empfang war äußerst unfreundlich, sodass wir fast wieder gegangen wären! Nichts in dem Hostel hat richtig funktioniert, die Waschbecken waren verstopft, unsere Zimmertür ließ sich nicht richtig schließen und mein Sohn ist aus dem Hochbett gefallen, weil die seitliche Absperrung nur lose angebracht war!
Wir waren vorher mehrere Wochen in Portugal in Hostels unterwegs und wissen, dass man keinen Hotelstandard erwarten darf, aber dieses Hostel war das Schlechteste auf unserer gesamten Reise!
Allein die Lage ist wirklich gut und das Frühstück war auch nett zubereitet.
Leelah
Leelah, 3-night trip
Verified
8/10 Very good
Aug 30, 2018
Hotel très bien situé, ambience très chaleureuse. parafit pour visiter Lisbon.
Verified traveler
3-night trip
Verified
8/10 Very good
Aug 18, 2018
Bonne adresse à lisbonne
Bon rapport qualité prix à lisbonne. Chambre familiale avec 2 lits simples et 2 lits superposés, literie confortable.
Hugues
Hugues, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2018
Хороший семойный отдых.
Удобные кровати. Высокие потолки. Рядом минимаркет, кафе. Метро несколько минут пешком.
Verified traveler
3-night trip
Verified
8/10 Very good
Jul 31, 2018
Atenção
Só faltou a arrumação no quarto, nenhum dia foi trocado os lençóis! Já o Luiz é uma pessoa muito atencioso.
Madson
Madson, 4-night trip
Verified
8/10 Very good
Jun 30, 2018
Overall we had a good experience here. The hostel is very well located and the people there are very friendly and happy to give you information about Lisbon and things to do/see. They also have a tasty breakfast offered each morning at 9am with very yummy pancakes. We had an issue that was promptly resolved by the manager which was great. The rooms don't have private bathrooms but the bathrooms were clean. Overall it was a good stay as they make you feel at home.
Verified traveler
3-night trip
Verified
8/10 Very good
Jun 24, 2018
Es cómodo y está en una calle muy tranquila y no muy lejos del centro andando, el metro está muy cerca. El desayuno es bueno.