The pictures are nothing like the hotel hall and rooms.
It is getting old, there is no pressure in the bathroom, there were insects in my room.
This is very far from a 4 star hotel. Maybe it was 20 years ago.
真实旅客
3 晚商务旅行
8/10
Hong Chang
1 晚行程
4/10
It's hard to find a good hotel in Mumbai. Jewelry and a debit card went missing from the room, which could happen at any hotel unfortunately. But on top of that we were double charged for one of the nights and they are not getting back to my request to address this.
The hotel itself was clean which was great and the breakfast was good. I just wish the customer service was better. And always use the safe-wherever you stay!
Courtney
2 晚行程
2/10
I had confirmation of a booking at this hotel. When we arrived, they told us that we didn't have a reservation and there wasn't any room available. The guest clerk was very rude and said we were supposed to have responded to some email. He supposedly wrote, which I never found. We had to change Hotels at the last minute.
Sharon
1 晚结伴旅行
10/10
The front desk, housekeeping, and restaurant teams were wonderfully accommodating and helpful. The area can be noisy but it's in the heart of the busy city so noise is expected. Clean and easy to travel from to all parts of the city. .
Dana Marlene
5 晚结伴旅行
8/10
The room was comfortable. The staff were very helpful.
真实旅客
1 晚行程
4/10
Susan
4 晚行程
8/10
Hotel reception could have been more communicative, dining was satisfactory but did not have enough selection but staff was excellent
Susan
8/10
Fantastic experience! The reception staff were incredibly friendly and customer-focused, making the check-in process seamless. The hotel was spotless, and the room service team was accommodating and always cheerful. The location is excellent, with plenty of shops and eateries nearby, and it’s only about a 20-minute drive from Mumbai International Airport. I would definitely book here again!”
Marlon
1 晚家庭旅行
10/10
It was lovely experience
Amandeep Singh
2 晚商务旅行
8/10
Great place to stay however noisy at morning due to busy streets
Huda
2 晚结伴旅行
8/10
Melanie
1 晚行程
8/10
Muskan
1 晚行程
10/10
Perfect place to be outside home
isaac
2 晚行程
10/10
The staffs are welcoming
isaac
3 晚行程
6/10
SUNGBOK
3 晚行程
10/10
Jainaba
3 晚行程
10/10
I was surprised to see my room that was so big for a solo traveler and decorated with balloons such as a birthday party. I arrived there at 3 am and checked out at 9 am. The room was too good for such a short stay.
Tami
1 晚行程
10/10
Sosena
6 晚行程
6/10
They need to mind non- indian guests. Cook foods less spicy for international visitors.
Nancy
2 晚行程
8/10
Hotel seems to be under renovation, but the staff were friendly and kind. Especially Araman SK took care of my stay well.
okuno
4 晚商务旅行
2/10
Sarah
3 晚行程
2/10
Sarah
4 晚行程
4/10
真实旅客
1 晚行程
6/10
This property is fine if you want to be close to the airport. The driver day tours from this hotel are good prices.