The hotel had several issues that affected our stay. The Wi-Fi was limited to three devices, which was inconvenient for two people working. Although the hotel later resolved this, it initially caused delays. A major concern was housekeeping staff ringing the doorbell persistently at 4 AM without a valid reason, which was disturbing and felt unsettling. There were also electricity fluctuations in the morning, posing a risk to sensitive devices. Service was disorganised, with frequent miscommunication between departments. On the positive side, the room was spacious and eco-friendly with herbal products. However, amenities were limited, and we had to repeatedly call for basic necessities. Overall, the experience was disappointing, and the hospitality needs improvement considering the price charged.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 8 日
Jwala
Jwala,2 晚行程
Orbitz真实住客点评
8/10 很好
2022 年 7 月 23 日
The Pride Plaza, Calcutta
The hotel is over all good but the things can be better. The menu in the restaurant is limited. It doesn't serve stuffed Parathas, almond and wall nut in breakfast. It doesn't show any business channel on TV. Staff is good and caring at all touch points.
Dileep
Dileep,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 5 月 12 日
Nice place
Ashish
Ashish,1 晚行程
Hotels.com真实住客点评
6/10 好
2020 年 12 月 15 日
Sushanta
Sushanta,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 18 日
真实旅客
4 晚行程
Expedia真实住客点评
4/10 尚可
2019 年 12 月 1 日
真实旅客
2 晚行程
Orbitz真实住客点评
8/10 很好
2019 年 9 月 3 日
真实旅客
3 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 7 月 7 日
Location was the best thing about the hotel...
Staffs nd facilities were also good..
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2019 年 6 月 16 日
真实旅客
4 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 4 月 20 日
Pride Plaza Hotel, Kolkata
It was overall a good stay. The hotel is very nice with good variety of food in restaurant.
Dileep
Dileep,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 19 日
Banquet Staff need to be more coordinating specially in the event of full booking
真实旅客
3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 4 月 18 日
真实旅客
2 晚行程
Orbitz真实住客点评
6/10 好
2019 年 4 月 14 日
It's ok
Room lacks some of the finer touches of 5*, ditto 4*.
Breakfast was ok.
Room service speedy
Mitun
Mitun,1 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 2 日
Good location in New Town area, near to some shopping malls, and The Bangla Arch, will help once metro has been completed.
Room was ok, gym also good. Restaurant service was a bit slow.
Had an issue with mini bar at checkout. A good idea would be to stock up mini bar if requested at check in. Have had this option at other hotels and avoids any confusion.
JS
JS,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2019 年 2 月 27 日
WIFI in the room is very weak.
真实旅客
2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2019 年 2 月 25 日
Great accommodations
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 1 月 25 日
Great location
Great location and Good hotel
真实旅客
1 晚浪漫旅行
Hotels.com真实住客点评
6/10 好
2019 年 1 月 24 日
Bad
Bad
RAJIV JAIN
RAJIV JAIN,1 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 5 日
It was a nice place ,staff was good,the place is embellished with bright light and luxurious seats with drapes all over the wall. The ambience makes u fell at home with a touch of luxury attached to it
真实旅客
1 晚行程
Expedia真实住客点评
2/10 很差
2018 年 12 月 27 日
Unprofessional staff at the Front Desk
Horrible experiences. At the time of check-in staff at the reception didn’t find my booking even after showing him confirmation email and booking reference no. He said that there is no such booking site called “Hotel.com”. After much conversation he managed to find my booking after 30 to 40 minutes but he charged me Rs 2K more than what was indicated at the time of booking to allow me to check in. He mentioned that the additional Rs2K is due to taxes. Room service was also extremely slow.
Surprisingly the same guy was there at the time of checking out. He refunded Rs 2K as he made the mistake but he took more than an hour to settle it. Really front desk manned by unprofessional staff.
Ram Krishna
Ram Krishna,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 12 月 25 日
真实旅客
1 晚行程
Expedia真实住客点评
4/10 尚可
2018 年 12 月 8 日
the place was not clean, check-in staff unhelpful
breakfast was reasonably OK.