6/10
The location of The Plaza Hotel is absolutely excellent—right in the heart of Tirana, making it perfect for exploring the city. The room was in amazing condition with a beautiful view, offering a very comfortable and luxurious stay.
However, the service experience was mixed. While the concierge was helpful and professional, the front desk staff could benefit from better training and attention to guest needs.
One major area for improvement is the breakfast and overall F&B offering. The taste, selection, and quality did not meet expectations for a hotel of this caliber and definitely need a revamp.
Overall, a great location and stay comfort-wise, but with room for improvement in service and dining.




wissam
1 晚结伴旅行