The hotel is in general very nice.
The location (with the view from the balcony) is really outstanding. The pool area is very spacious and nice. Really good to relax and calm down.
Breakfast was good- enough and something fro everybody- but not overhelmed.
The beach is in front of the door and really good located.
Unfortunately the elevator down to the beach did not work.
As we went 04.04.2025 -07.04.2025 I assume, the hotel was not yet prepared for the high season- only 1 of 3 elevators working (which was fine.,..!)
The check in could be improved with more staff- long waiting times.
The Gym was ok- but the the heaviest dumpbell 14KG.. Could be improved as well.
Around the Hotel- Magaluff- is more for UK guests- but you can find nice spots there as well and do everything by foot (except Balneariio or Palma town)
Alexandre
Alexandre,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Pilar
Pilar,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
LUDOVIC
LUDOVIC,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 26 日
Birthe
Birthe,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 17 日
Anette T.
Anette T.,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 15 日
Fantastisk hotel, god beliggenhed og sødt personale.
Eneste ulempe var meget lydte værelser.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 12 日
This poor attitude of custoer service in Europe, room not ready till check in time. Low season for tourism. Rooms are ready. They know how to tell you to be out by noon or extra charges apply. They nickel and dime things. Would not see this in America. They be out of business.
John
John,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Valeria
Valeria,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 4 日
Notre séjour était très agréable mais le petit déjeuner était très moyen
nadia
nadia,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 4 日
Place was awesome, people were great
Reece
Reece,3 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 1 日
Awful. First, they advertise parking there and there was none there. Took me over an hour to find a spot. Found one on the street 15 minutes away, but I had to leave the spot by 9:30. Second, there were ants in my room. I had some food and they came around so i had to clean up everything but they were still around. I had to keep all my luggage hanging just in case. Third, The shower is awful. It doesn’t have a door or even a lip to prevent water from coming off of the ground. Water went everywhere in the bathroom and spilled out into the unit and the hallway. Someone had to come clean it up and it was awful. I was using sheets to clean up the water and I only had an 8 minute shower. Ridiculous. The place is dated and Old. Silver lining with the staff was helpful. I would never stay here again.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 23 日
Ali
Ali,7 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 19 日
Raphaela
Raphaela,5 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 14 日
Hichem
Hichem,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 9 月 14 日
Simon
Simon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 21 日
Bartosz
Bartosz,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 19 日
Don't expect air conditioning or a good night's sleep. it was over 95° when we were there and the air-conditioning barely worked at all and no one would do anything about it. Party central with very thin walls between the bedrooms and virtually no sleep. Cheaply renovated rooms with lose ceiling tiles so random bits of water would come through from another room. Not really interested in the canned response that they reply to every bad review and there’s no chance of getting any kind of compensation for the money we spent.
Nikki
Nikki,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 18 日
Tout était sympa sauf la clim je faisais des cauchemar tellement il faisait chaud et la clim marche comme un ventilateur
Houssine
Houssine,5 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 13 日
Kristine
Kristine,7 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 10 日
Alain
Alain,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 8 月 10 日
irakli
irakli,5 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 29 日
Edward
Edward,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 7 月 28 日
Sorry, not as expected…
Big disappointment that the hotel didn’t have parking spots available despite saying Parking Available when I was about to book the hotel. A total of 9 parking spots for a big hotel that takes at least over a hundred guest is way too few to even mention that the hotel have parking spaces. Another surprise was that they charge 20 euros per night for using one. Nothing that was mentioned in either confirmations from hotels.com and the hotel itself. It was also not clear about the parking fees when you were visiting the hotel on hotels.com. It’s not mention what so ever in the first main page. When I contacted Hotels.com regarding this matter they tried to look this up. After about 35-40 minutes waiting they finally found the parking fee information further down in the hotels policy about 5 tabs away from the first site. As I see it, this is a pure lack of information for something that is very important for many of the guest using a car during their holiday. Especially in a crowded place like Magaluf were it is a pure hell finding a parking spot. During my whole week (except the last night) I had to park about 15-20 minutes away from my hotel. This partly destroyed my whole vacation.
Except the parking issues, I found the hotel being OK. Thumbs up for the nice staff and for the nice location. But thumbs down for bad room smell, responsiveness in the rooms and uncomfortable beds. WiFi didn’t live up to the standards either.