Initial GB£ 50.00 deposit required at reception, even though room booked and paid for in advance, advised approx 7-10 days to credit balance back. Disappointing room located directly behind the lift shafts, needless to say made for broken nights sleep. Bathroom, shower door wouldn't close wet bathroom floor, reported to reception on check out. Limited bar menu for food, car parking expensive (very expensive at GB£ 26.00), overall very average, especially for the price and star rating of the hotel chain.