Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
kiran
kiran,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Steffanie
Steffanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Neelu
Neelu,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
ITC GRAND CHOLA - not worth
Cigarette smell. Did not change room inspite of informing reception.
Would recommend Leela Palace as they made us feel special and treated us well.
Rajeswari
Rajeswari,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
amazing stay
gorgeous hotel, amazing vegetarian food, good service. Especial thanks to guard at pool and the trainer at gym
Manoj
Manoj,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
RAJAGURU
RAJAGURU,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Overall it’s an excellent properly and top class restaurants. Staff is very nice and friendly.
Pankaj
Pankaj,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Amazing property but noisy, planes and 24 hour gym
While this is a stunning looking property, great for photos, it’s a shame it’s so noisy. Right under flight path from intl airport. Planes not their fault but from very early morning I could hear weights pounding from gym even though I had requested a very quiet room after long travels. Would have liked 2 hours more sleep. But spa amazing, and Happy Hour buffet and drinks excellent (complimentary with Club room - recommend club room, which is amazing, super bed and bathroom, if you can get a quieter room). Breakfast also very good. Pool area noisy due to planes flying right overhead. Didn’t spend as much time there as planned. Also no hospitality at pool (no bar service). Bar is amazing also and restaurants look great, but very pricey.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Why it’s the best hotel in chennai .
Been a regular from day one. Have been imprsssed with the grandeur, service, food . This time they went overboard.. top notch service, amazing food, gestures and warmth,.. not to talk about the amazing food//.the chefs Mayank and Nikhil were amazing.. took extra care and dished out wonderful food. .. no wonder this remains the favourite hotel for me in chennai. Overwhelmed.. thank you
Ashok
Ashok,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Have been a regular client right from the start . Been a Marriott bonvoy also . After arriving flying 20 odd hours at almost 1.15 am the check in was not smooth . Was waiting for almost 20 mts . As there was nobody to attend the existing one was trying to attend a problem . The security and valet guys were great . The lotus buffet staff think palak , upon asking for a seat for me and my friend took us through the lotus buffet area and point us seat no 31 to sit . For two guests there were just one chair no silverware , water glasses , napkins , almost without looking directing to table was a bit weird . The other guests sitting next to us noticed this and was asking us to call them to ask for , we didn’t create a scene . Being a chef myself it’s the basic of the staff to do that . Felt there is a service dip for the first time all these years .. have a booking again from
6-9 .. made me wonder ..
Ashok
Ashok,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Worth to Stay at ITC
Excellent room with lot many options to dine inside hotel. Loved Peshawari and Both the cafes they have.