We booked 2 rooms here and arrived at 1600 hours. We had to wait 1 hour for the room and the customer service was arrogant and as though they were doing us a favour. Check in time is normally 1500. What the management agreed was not carried through by the staff. Each staff member was looking to hussle and make a quick buck and not concerned about customer care.
Navid
Navid,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Emanuele
Emanuele,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
we enjoyed it very much! The hotel is very nice! so beautiful here! The food in this hotel is very good but also on the expensive side 😃 coffee is €6,50 sandwich €20 (200 diram) but we liked the food here in the hotel.
AAK PRO CONSULT
AAK PRO CONSULT,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
cedric
cedric,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Anthony
Anthony,10 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Lovely pool area , good attentive staff
paul
paul,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Top Hotelanlage - sehr angenehm
Das Hotel befindet sich am Ende des etwa 4 km langen Strandes und ist hier etwas ruhiger.
Die ganze Hotelanlage ist sehr schön. Es hat zwei Poolanlagen. Der kleinere Pool war angenehm ca. 28 Grad jetzt im April (Luft ca. 25-27 Grad) Der grosse Pool war frischer, aber man konnte drin baden. Der Indoor Pool ist nicht kostenlos, und man kann ihn max. 1.5 h benutzen. Der Fitnessraum
Ist kostenlos. Wir hatte zwei Superior Zimmer mit Pool und Garden View. Das Preis- Leistungs-Verhältnis stimmt. Das Frühstücksbuffet ist sehr schön - für mich hatte es zu wenig Früchte. Es ist korrekt. Das Personal ist nicht so schnell, aber man ist ja in den Ferien.
Am Ostersamstag gab es am Strandrestaurant ein sehr feines Oster-Lunch-Buffet mit einem riesigen Salat- & Dessert-Buffet, frischen Fisch und die feinsten Delikatessen. Es war genial. Der Chefkoch Jacques Reivo gab alles. So ein Buffet haben wir noch nie gesehen. Das Hotel kann man sehr gut weiterempfehlen.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Patrick
Patrick,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Really appreciated this hotel and especially the staff. The staff were very friendly to my family and me. The housekeeping and restaurant staff are pretty awesome. There are so many to thank. But special thanks to Manar (housekeeping) and Mohsen (lunch restaurant). They really try to make your experience unique and customized to your tastes. Very professional. You can tell they are professionally trained.
Also the executive chef was extremely nice. Always stopping by and welcoming us.
Hayssam
Hayssam,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Fantastiskt hotell
Fantastiskt hotell, underbart pool område och riktigt bra och mysiga restauranger.
Personalen var jättebra!
Johan
Johan,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
An absolute heaven and paradise ... Pure escapism .. surrounded by beauty, serenity and a tropical oasis .. the design is just out of this world. Pictures do not do it justice ... So much more stunning in person. But credit where it is due, the level of customer service is 5000 out of 10 :) Yacine and Hassan were so lovely and welcoming from the second me and my 10 year old son arrived.
The energy of the people who work here, like everyone has said, you can tell they truly care about your experience. The staff always have a smile on their face, it really made the stay top notch. We only stayed for 2 days but will stay for longer next time. During the evening the hotel completely transforms and you can forget all your worries and the hustle of life back in London. Did not want to leave. Highly recommend the tapas restaurant which was outstanding. The gentleman serving us was so lovely and helpful ; wish I could remember his name. Thankyou so much for the best time.
P.S they have a gorgeous black cat Sophie that is well looked after. My son was very excited to see her. For any animal lovers please do bring treats for her as I will do next time :)
Juanita
Juanita,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Varnisha
Varnisha,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Ils ont jamais voulue nous donner notre chambre même si elle était prête et servie au petit dej pas de service
Dave
Dave,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Tout a été absolument parfait!
Personnel aux petits soins !
Propreté irréprochable !
Qualité des repas fabuleuse merci au chef Jack!
JEREMY
JEREMY,3 晚家庭旅行
Ebookers真实住客点评
6/10 好
2025 年 1 月 24 日
Lovely location
Lovely location. Greta service for Bfast and in the bar.
NO HOT WATER in the morning. Not a great start to the day. Struggled to get hold of th front desk. When checking out they were quite relaxed about my issue. That was my only disappointment.
Charlie
Charlie,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 11 日
Dominic
Dominic,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Laura
Laura,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Christophe
Christophe,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 20 日
Faisa
Faisa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Siraj
Siraj,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Fantastic hotel and staff. Highly recommend
Daniel
Daniel,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Cannot have better in Agadir. All what resort and Morocco can give, great.