I think that every time we book at the Holiday Inn there's always something not working or broken. The elevator was out of order at this Holiday Inn as well as others we've booked. The rooms were descent and the view was of the hotel next to us and a portion of the highway and city.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 24 日
Perfect
Marios
Marios,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 22 日
Steven
Steven,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Jeremy
Jeremy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
maribel
maribel,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 11 日
Regina
Regina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 28 日
maribel
maribel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 16 日
maribel
maribel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 8 日
Carmen
Carmen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 5 日
Carmen
Carmen,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 12 日
Black mold very unhealthy for a person just getting out the hospital
Chrystal
Chrystal,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 12 日
Black mold on ceiling. Not healthy for a person who just got out of the hospital
Chrystal
Chrystal,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 6 月 14 日
Shayne
Shayne,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 6 月 1 日
Smelly hotel. Hotels.com terrible service
Hotel smelled terrible, thankfully the room did not. Hair all over the bathroom floor that was never cleaned up the entire week we were there. Under construction and construction mess was left in the hallways/lobby and not cleaned up. Front desk unhelpful.
Hotels.com customer service agents trained to keep you on hold as long as possible, not answer questions and won’t connect you with a supervisor when I called to try to adjust my reservation. They succeeded in making it such a pain in the a** to change or ask questions that I gave up and paid the money anyway. I will NEVER book through this website again.
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 30 日
I have never pad that much for a room that was a total mess the beds were so bad my husband had to go to the lobby to sit in a chair to try to sleep. We went to New Braunsfel and that place put the hotel in Gonzales to shame and the people were dressed properly and not in hole in their jeans and were really friendly at new braunfels We will not stay in Gonzales agai
KENNETH
KENNETH,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 5 月 2 日
Don't spend your money and time here.
The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 1 日
Wendy
Wendy,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 2 月 5 日
Stay was nice room and hallway had a spicy smell.
Room was not cleaned well. Rooms multiple hairs in bathroom.
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2023 年 12 月 27 日
The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.
Erik
Erik,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 18 日
Imelda
Imelda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 17 日
Location & Convenience to my meeting,
Harry
Harry,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 18 日
Susan
Susan,1 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 9 月 13 日
Canceled our stay with no notification.
First time at this hotel and the AC wasn’t working, barely any air coming out. Carpets were dirty and front desk wasn’t there half of the time. Necessity made us book again and they CANCELED our stay without ANY notification. The only way we found out was because we wanted to upgrade our room. We got no apology OR explanation as to why we had our PREPAID stay canceled. Now we are l left last minute to find a hotel during a completely booked up weekend throughout the town.