After 2nd day of no room cleaning, I was told by front desk clerk that I hadn't requested room cleaning when I checked in. I have never heard of having to request room cleaning service. As we attempted to leave our room on day 2, the hydraulic door closing devise broke and jammed the door half open and half closed. I managed to get through the opening and requested help from a maid in the hall.......she replied "no englise, no englise". I then called the front desk and was told that no maintenance person was on duty and would be available sometime later in the day. We were assured that even though our door would not close; our belongings would be safe while we were visiting the national park during the rest of the day. We attempted to get ice for our ice chest, but found the ice machine on the 4th floor was broken. I again asked a maid standing nearby about the machine and was told..."no work". Attempting to go to the 3rd floor ice machine, I found that only one elevator could be used to reach the 3rd floor as the other elevator would not stop on the 3rd floor. I eventually found an ice machine on the 2nd floor that would work. Our original reservation was for 4 nights, but found that we needed reduce to 3 nights. I related our change of plan to the desk clerk on the second morning during coffee and was told that we would be charged for the full 4 nights because we had booked through an independent booking service rather than directly through LaQuinta. No more !!