The room itself was comfortable and generally clean, but I was disappointed by the level of guest assistance. During my stay I had several requests, including help locating a plug adapter, printing documents for an interview, and extending my reservation. While I understand hotels cannot always fulfill every request, I felt that alternatives or practical assistance were not offered. One electrical outlet in the room was also not working. Overall, the room was good, but the service left me feeling unsupported as a guest.