This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
Phyllis
2 晚行程
10/10
PATRIK
2 晚行程
8/10
TAHA
1 晚商务旅行
10/10
真实旅客
6 晚行程
10/10
Stefan
2 晚行程
8/10
Dino
2 晚行程
10/10
Stephen
1 晚商务旅行
10/10
Ferid
4 晚行程
6/10
Onur
3 晚结伴旅行
10/10
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
John
4 晚家庭旅行
8/10
Fatih
2 晚商务旅行
10/10
Hospitality, downtown is nice and the restorants are fine.
Jovan
3 晚行程
10/10
Jarle
1 晚商务旅行
8/10
Deborah
2 晚行程
6/10
I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
真实旅客
1 晚商务旅行
10/10
Morten Andreas
4 晚行程
6/10
Definitely not up to our expectations.
Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed.
We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
真实旅客
2 晚行程
10/10
Charm of old design and paintings on the walls. Staff was excellent too.
Dusan
5 晚家庭旅行
8/10
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Arjan
2 晚商务旅行
10/10
Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist.
Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Claudia
2 晚行程
6/10
Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.