Honestly could not recommend this hotel enough, the staff were incredible and offered help at all times, discounts and were so friendly. Went above and beyond! We’re already planning our next trip back.
Erin
Erin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Abdul
Abdul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Great but fatal error
Everything was absolutely excellent. I just realised now on my card that they havent released 200 gbp....
Marko
Marko,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Israel
Israel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Javier
Javier,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Annika
Annika,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Christopher
Christopher,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Jack
Jack,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Business Overnight Stay
There was no milk provided in the room. For the breakfast, they forgot my bacon, the beans were very watery and alongside the toast were unfortunately cold. They also forgot my partners coffee. The spa was lovely though.
Joanne
Joanne,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
ian
ian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 11 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Gareth
Gareth,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Hannah
Hannah,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Matthieu
Matthieu,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
A truly wonderful stay.A calm oasis.
Pauline
Pauline,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Sam
Sam,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Nice hotel but not 5 star
It is a nice hotel. The staff are friendly. However, it is not a 5 star hotel. The staff are not professional enough and things do not work properly. It is a tired four star hotel at best.
The welcome was chaotic - with the staff not able to organise queues so the whole situation became uncomfortable. The rooms are old and need modernising.
At breakfast - the person seating people was stressed and panicked. There was a 10-15 minute wait for coffee as their machines weren’t working but this was not told to us until we asked where the coffee was. The eggs Benedict was awful (see photo) - the muffin was rock solid and the sauce was anything but luscious.
It just seems that they need to provide more staff and train those staff in proper customer service.
If you want a nice hotel this is fine. If, however, you are looking for a luxury hotel - this is not for you.
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Never released deposit
At check in they reserved a deposit of £200 that they claimed they would release after check out. They never released it, and will not answer my emails about it.