Excellent service and the agents always smile all the time and helpful, especially Nancy, she always help us to solve problem with smile. I will choose the hotel when I visit Hanoi again.
Helpful staff in this hotel.
Good location,easy to go old Quarter, Hoan Kien Lake.
In a small street,quiet place.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
I have stayed at this hotel before on an extended stay for business as was my most recent day. The staff treated me like family. Anything and everything I needed they dealt with perfectly. I really appreciated how responsive they were to everything I asked for.
John
John,21 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
OK, but needs to step up
Just OK hotel. One of those places where the pictures on the App really doesn’t match reality. Worn down, noisy, no views and balcony to street only made the noise super bad. Hey, we slept fine, but did not find the hotel cozy or nice to spend time there for a coffee or to work.
Thomas
Thomas,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Nice building in a gritty area of the city (which we like) but no mention of the 3 hours of deafening demolition happening across the alley either leading up to it, or after the sleepless night.
We were focused on getting a plane home the next day so did not mention it but should have. We stayed in 2 other hotels in Hanoi, we would not return to this one.
Steve
Steve,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 30 日
Great location
roger
roger,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 27 日
Lot of constructions activities around this hotel. Very noisie from 8 am to 5 pm every day
Sabine
Sabine,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 21 日
This hotel was advertised as 4 stars but it actually was a 2 stars hotel. The bathroom was clogged and the sink has mold all around. Linen and towels were so old and not clean. Breakfast has limited options compared to the others 4 stars hotel I stayed, way far below an average of a 2 stars hotel. We were so disappointed of choosing this hotel.
DENISE
DENISE,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Morgan
Morgan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Si on est pas très regardant sur le ménage tout va bien. L’hôtel est vraiment bien situé, le petit très simple. Le point très positif c’est la gentillesse et l’accueil du personnel. On est véritablement à nos petits soins. Nous avions besoin d’un moyen de transport entre Hanoi et Ninh Bin et ils se sont occ de tout ! Toujours le sourire et prêts à nous aider.
Nathalie
Nathalie,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
This is a fabulous little hotel with friendly, helpful staff and wonderful breakfast. The location is convenient to restaurants, the market, shopping, the lake, etc. I highly recommend this hotel.
Centenie
Centenie,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Erik
Erik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
lewis
lewis,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
Gut,aber eine Renovierung wäre mal angebracht
Das Hotelzimmer ist zweckmäßig eingerichtet,aber renovierungsbedürftig. Schaben muss man mögen,aber sind einzeln aufgetreten.Personal sehr freundlich und hilfsbereit. Frühstück komplett ausreichend.
真实旅客
5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 15 日
Nice little hotel in a great location. Very good breakfast.
Luis
Luis,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 10 日
Old but clean
Kind and Good Service. Old but Clean facilities. Basic but delicious breakfast.
Tae Wook
Tae Wook,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Mario Diniz
Mario Diniz,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Everthing was excellent
Mirela
Mirela,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
very helpful staff in old quarter location
great central location in old quarter near plenty of restaurants and bars. hotel staff was extremely helpful.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 27 日
nice, small hotel with extremely helpful staff in old quarter hanoi.