Gran Hotel Suances, an upscale haven in the city center, offers a rooftop terrace with great views and a garden perfect for relaxation. Families can take advantage of the playground and arcade/game room while you unwind at the seasonal outdoor pool or indulge in lunch or dinner at the on-site restaurant.
Placing you within a 10-minute walk of Bay of Biscay, Gran Hotel Suances features a rooftop terrace and a free kids' club. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A children's pool, a snack bar/deli, and a garden are other highlights.
At a glance
DONE
Hotel size
34 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
What to do
Beach nearby
Surfing/body boarding nearby
Working away
4 meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
An outdoor pool
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Onsite venue - This buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 8 to 12 for adults, and EUR 6 to 8 for children
Late check-in between 6:00 PM and midnight can be arranged for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Gran Hotel Suances
Gran Suances
Gran Hotel Suances Hotel
Gran Hotel Suances Suances
Gran Hotel Suances Hotel Suances
Frequently asked questions
Does Gran Hotel Suances offer free cancellation for a full refund?
Yes, Gran Hotel Suances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Hotel Suances?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Gran Hotel Suances?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Hotel Suances?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Gran Hotel Suances?
Check-in start time: 1:30 PM; Check-in end time: 6 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Gran Hotel Suances and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and an arcade. Gran Hotel Suances also has a garden.
Are there restaurants at or near Gran Hotel Suances?
Yes, there's an onsite restaurant.
What's the area around Gran Hotel Suances like?
Gran Hotel Suances is in the heart of Suances, a short 9-minute walk from Bay of Biscay and 19 minutes' walk from Playa de los Locos.
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Reviews
Gran Hotel Suances Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.8
Location
7.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
2/10 Poor
Oct 16, 2024
Lad være med at have åben udenfor sæson
Aldrig har jeg oplevet mig så glemt. Vi boede tæt på lobbyen med larm fra pensionistbusser tidlig morgen. Og det var tydeligt at de ikke regnede med os til morgenmad. Vi måtte bede om varm kaffe.
Verified traveler
1-night trip
Verified
6/10 Good
Sep 19, 2024
Le sobra media estrella, en la media pensión te cobran el agua no tienen expendedor gratuito, solo tienen platos de postre para cualquier tipo de comida y en las tarrinas de helado a penas cabe una bola, el tamaño de la habitación pasa bien por tres estrellas, en el plato ducha pelos de llegada y tres días sin limpiarlos, para ser un cuatro estrellas los amenitis no aparecieron.
El precio pagado no se justifica.
Fco Javier
Fco Javier, 4-night trip
Verified
8/10 Very good
Jun 20, 2022
Todo co8
Buena ubicación, personal amable, habitaciones lo esperado para su categoría , buen colchón. Desayuno correcto.
Por poner un "pero", no se podía pagar con American Express aunque teóricamente la aceptaban.
Repetiría
Raul
Raul, 2-night trip
Verified
8/10 Very good
Aug 6, 2021
Gunstige ligging
Verified traveler
6-night trip
Verified
2/10 Poor
Aug 25, 2020
NO ME HA GUSTADO NADA DEL HOTEL. 4 ESTRELLAS Y SERVICIO PÉSIMO. SIN PERSONAL EN EL BAR, NI LUZ EN EL SALON. COMPORTAMIENTO Y TRATO EN RECEPCION Y SERVICIOS INADMISIBLE. ESTA CLARO QUE LES SOBRAN ESTRELLAS, NO SE JUSTIFICA EL PRECIO QUE CUESTA LA HABITACIÓN.
NURIA
NURIA, 4-night trip
Verified
8/10 Very good
Aug 19, 2020
Lo mejor, la ubicación del hotel, tanto cerca de la playa como del centro de Suances. Las camas muy cómodas. El trato del personal muy bueno.
Verified traveler
5-night trip
Verified
8/10 Very good
Aug 18, 2020
Más que correcto
Buena situación, a menos de 10 minutos de las playas, restaurantes, centro, etc. Personal servicial e instalaciones correctas. Casi como anécdota, dispone de un gran parking privado pero por la gran afluencia de clientes en la primera semana de agosto estaba complicado pillar plaza de aparcamiento.
Javier
Javier, 3-night trip
Verified
6/10 Good
Sep 9, 2019
En general solo pasable pero dista mucho de ser un hotel de 4 estrellas
La comida variada y muy buena, la repostería los postres todos calientes deberían tener los postres refrigerados
Verified traveler
7-night trip
Verified
6/10 Good
Jul 15, 2019
Deberían de cambiar las puertas del baño de las habitaciones.
erika
erika, 2-night trip
Verified
2/10 Poor
Oct 19, 2018
Rude Rude manager. Some rooms awful.
We booked as 2 families with small children.. We booked 9 months in advance.
We were given rooms on different floors.
They were not interested in helping to overcome.
A coach arrived when we were trying to book in.
A line up of over 60 people with 1 person on reception.
Spoke to manager in morning. Probably the rudest manager I’ve dealt with.
Warning.dont book normal double room. They are horrible and on top floor with dormer window. Claustrophobic.
Breakfast is poor. All ingredients cheap.
Other than that hotel was ok.
JEREMY HANNAN
JEREMY HANNAN, 1-night trip
Verified
8/10 Very good
Oct 13, 2018
Buen hotel para descansar muy recomendable para familias muy buen desayuno y el personal un trato excelente
Boix
Boix, 1-night trip
Verified
8/10 Very good
Jul 22, 2018
Me ha gustado mucho.
Me ha gustado mucho en general, las habitaciones amplias y cómodas, y a pesar de estar junto a la carretera (por la que hay mucho tráfico), no se nota el ruido. El desayuno buffet bastante completo y el personal muy amable y atento.
La única pega, que hay muy poco aparcamiento, y una vez que mueves el coche es difícil volver a encontrar uno en el recinto del hotel.
Y en mi experiencia decir que la limpieza de las habitaciones es un poco tarde, al menos en nuestro caso, salimos a las diez de la mañana de la habitación y cuando regresamos a la una y media de la tarde, aún no la habían limpiado.
Pero a pesar de ello, lo recomendaría a mis amigos sin dudarlo.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 15, 2018
Buen hotel para ir a playas cercanas
En general el hotel buen, en el baño encontramos ceniza de cigarro y una orquilla.
Óscar
Óscar, 2-night trip
Verified
2/10 Poor
Jun 16, 2018
Not again this hotel.
We got a room beside the elevator which we try to change but the reception told us rhat they don't have any other rooms. At night it was very koud from people coming in and loud from the kitchen downstairs until 2pm.
Maria Lisa
Maria Lisa, 1-night trip
Verified
8/10 Very good
May 20, 2018
Buen hotel
La localizacion del hotel es muy buena, con habitaciones correctas al igual que el desayuna. Pero recomendaria por motivos de seguridad que instalasen agarradores dentro de las duchas y bañeras.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Apr 2, 2018
Lugar para descansar con teanquilidad
Una estancia excelente
Eduardo
Verified
10/10 Exceptional
Jul 28, 2017
Wonderful hotel
This was my first stay at this hotel. Very nice rooms, clean and friendly staff. 5 min walk to the great La Concha beach. We enjoyed half- board and the dinner buffet was excellent. I recommend this hotel.
Bruno
Bruno, 4-night trip
Verified
6/10 Good
Nov 29, 2016
Last day of the season hotel was cold
Shirley
Verified
6/10 Good
Aug 18, 2016
Très bel hotel mais service très moyen
Très bon accueil à l'arrivée mais ensuite personnel de réception peu ou pas à l'écoute. Pas de possibilité de réglage de la climatisation malgré plusieurs demandes au personnel et assurance de leur part de régler cela. Température dans la chambre très élevée, et obligation d'ouvrir la porte fenêtre avec vue sur cour et rue, sans contre rideaux fins pour occulter la vue. Du coup, aucune intimité ou chaleur insupportable.
Ludovic
Verified
10/10 Exceptional
Aug 10, 2016
Suanced
Ha sido todo perfecto. Nos ha acompañado el tiempo. Vacaciones geniales. Para repetir
Verified traveler
Verified
6/10 Good
Aug 8, 2016
Estancia agradable, pero sobretodo destacar la gran atención del chef, en este caso uno de nosotros es celíaco y el chef muy pero muy atento con el tema de todas las comidas sin gluten, para repetir.
Verified traveler
Verified
4/10 Fair
Jul 23, 2016
Vulgar
Es un hotel de aspecto precioso pero que esconde un quiero y no puedo. problemas con la reserva, éramos 5 para dos habitaciones que nos dieron separadas en el quinto y tercer piso. El aire acondicionado había que pedirlo cada día. El teléfono de una habitación no funcionaba. Mi hija pido una almohada y le dijeron que se la darían al día siguiente. El primer día juntamos dos pequeñas mesas para el desayuno y nos dijeron que molestábamos y que al día siguiente desayunáramos en otro lado de la sala. El desayuno tipo bufete era correcto, que no bueno. No había minibar en la habitación. A la hora de pagar intentaron hacernos cambiar de tarjeta de crédito. Etc
Francisco
Verified
8/10 Very good
Jul 1, 2016
genial estancia
Trato inmejorable, buena habitación, buenas vistas.
Arantza
Verified
8/10 Very good
May 2, 2016
Estancia agradable, desayuno correcto, personal atento ...
Verified traveler
Verified
8/10 Very good
Jul 17, 2015
Esta bonito y bien
Esta bien, no se si tanto como 4estrellas, perp en general agusto, hay un atajo a la playa q tardes 5min. Lo unico q tiene el camping justo al lado, si te pilla en fiestas (como a mi) esta lleno de juventud de fiesta. La psicina pequeña pero justa para refrescarte.