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Resort La Ginabelle

4.5 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Nestled by the river, Resort La Ginabelle offers a tranquil retreat for families. Cycle through the picturesque landscape or unwind at the spa with a facial, body treatment, or manicure/pedicure. Enjoy quality time in the playground and arcade/game room while staying connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Train station pick-up service

For families (6)

  • Babysitting (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is CNY3,068
CNY3,254 total
includes taxes & fees
Apr 18 - Apr 19

Why we love this property

Dive into bliss
An inviting outdoor pool beckons at this hotel, surrounded by comfortable loungers for ultimate poolside relaxation.
Wellness sanctuary
Full-service spa with massages and body treatments in couples rooms. Sauna, hot tub, and garden enhance this mountain riverside retreat.
Sleep in luxury
Drift into dreamland on memory foam mattresses with premium, hypo-allergenic bedding. Wake up refreshed to enjoy the balcony views and free minibar.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down comforters, memory foam beds, minibar

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Superior Apartment with Matterhorn View

  • Mountain view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment with Matterhorn View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Le Mirabeau Resort & Spa Zermatt
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 311 reviews
The price is CNY2,288
CNY2,444 total
includes taxes & fees
Apr 12 - Apr 13
Le Mirabeau Resort & Spa Zermatt
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About the neighborhood

Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 10 min walk - 0.8 km
  • Sunnegga Ski Resort - 15 min walk - 1.3 km

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 5 min walk
  • Zermatt Gornergratbahn Station - 6 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬6 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk
  • ‪Bazaar - ‬5 min walk

About this property

Resort La Ginabelle

Resort La Ginabelle offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Train station shuttle from 7:30 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground
  • Free babysitting

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area
  • Heated floors

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Is there a pool at Resort La Ginabelle?

Yes, there's an outdoor pool.

Are pets allowed at Resort La Ginabelle?

Sorry, pets aren't allowed.

Is parking offered on site at Resort La Ginabelle?

Sorry, there's no onsite parking at Resort La Ginabelle.

What are the check-in and check-out times at Resort La Ginabelle?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Resort La Ginabelle and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Resort La Ginabelle also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Resort La Ginabelle?

Yes, there's an onsite restaurant.

Does Resort La Ginabelle have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Resort La Ginabelle like?

Resort La Ginabelle is located by the river, a short 5-minute walk from Zermatt (QZB-Zermatt Train Station) and 3 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Resort La Ginabelle Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of options and was consistently described as delicious. (17 reviews)
  • The spa facilities were outstanding, luxurious, and truly wonderful with multiple pools, sauna options, and exceptional service. (11 reviews)
  • The pool was wonderful, warm, and clean, offering a great way to relax and unwind. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Family friendly
View
Location
Spa
Train station
Food
Public sauna

Reviews

Verified

10/10 Exceptional

Sim
Rafael Fronza, 4-night trip
Verified

10/10 Exceptional

El personal es súper amable todos con una gran actitud, súper serviciales. El cuarto muy limpio y siempre te llevan chocolates de regalo todos los días la alberca climatizada es una joya de las mejores estancias que he tenido en el mundo. Lo recomiendo ampliamente además está muy bien ubicado.
Paris, 3-night trip
Verified

8/10 Very good

Overall this is a nice hotel. The breakfast was excellent and the rooms were very clean. I would say the hotel is in excellent condition. The main issue we had was with loud neighbors. Children in the stairwells and people above us jumping around until midnight prevented us from sleep. The staff was not willing to help when we told them of the issue. I also did not enjoy seeing the man I assume was the owner barking at the man helping him with his luggage.
Colin, 4-night trip
Verified

10/10 Exceptional

This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
David, 2-night trip
Verified

10/10 Exceptional

Staff did nice job keeping room and all areas clean
Matthew, 4-night trip
Verified

10/10 Exceptional

This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Karl, 2-night trip
Verified

10/10 Exceptional

スタッフの対応がとても丁寧！
Jun, 1-night trip
Verified

10/10 Exceptional

Perfeito!

Incrível!! Tudo perfeito, sem nenhum reparo a fazer. Desde o atendimento ao capricho nos mínimos detalhes. Recomendaria 1.000 vezes!
Leonardo, 1-night trip
Verified

10/10 Exceptional

Hôtel was extremely well presented, breakfast choice excellent.
Neville, 1-night trip
Verified

10/10 Exceptional

日本人20代女子一人旅です。スタッフの方が日本語で丁寧に案内してくださり、サウナもスパも朝食もどれも大変満足でした。お部屋の内装もとても綺麗で気持ちよく2泊過ごすことができました。 ありがとうございます。
スパからマッターホルンが見えます
インフィニティプール
サウナ後の休憩場所
お部屋
Natsumi, 2-night trip
Verified

10/10 Exceptional

The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem
Karen, 2-night trip
Verified

10/10 Exceptional

Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Mamta, 2-night trip
Verified

6/10 Good

Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.
Sumit Kumar, 1-night trip
Verified

10/10 Exceptional

Super wellness!
Raphael, 2-night trip
Verified

8/10 Very good

J'ai pu sejourner à nouveau à la ginabelle, le renouveau est spéctaculaire. L'espace SPA est trés réussi avec beaucoup d'espaces et de l'entimyté. Le restaurant est de trés bonne qualité et le buffet du déjeuner trés bien préparé avec mention spéciale pour la Egg Station que même sous énorme pression arrive a délivrer des superbes plats trés rapidement.. la chambre rénové trés fonctionelle. Bonne couverture de chaines internationales et chaines interne de Zermatt Info en canal 1. Bonne expérience et hôtel à revisiter!
Luca, 1-night trip
Verified

10/10 Exceptional

We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.
Mohit, 3-night trip
Verified

10/10 Exceptional

Great spacious rooms, nice staff, and located in a great spot within Zermatt
Julian, 3-night trip
Verified

10/10 Exceptional

Sehr gut!
Julia, 2-night trip
Verified

10/10 Exceptional

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Kyle, 4-night trip
Verified

8/10 Very good

The location was great
LINA, 7-night trip
Verified

8/10 Very good

Xxx
antonella, 5-night trip
Verified

10/10 Exceptional

Excelente hotel

Excelente hotel, piscinas formidáveis (interna e externa aquecidas), limpeza, café da manhã fantástico, localização top e como era aniversário de minha esposa, nos deram um upgrade de quarto que parecia uma casa!! A única coisa que me chateou muito foi o garçom que nos recebia no café da manhã. Exigia o local onde deveríamos nos sentar e de uma forma muito ríspida, não gostei!
Marcos, 2-night trip
Verified

10/10 Exceptional

Beautiful view great location, beautiful room
Clifford, 2-night trip
Verified

10/10 Exceptional

This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Irelis, 3-night trip
Verified

10/10 Exceptional

Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Tyler, 2-night trip