Downtown Geneva is where Hotel Cristal shines, offering a shopping mall on site and dry cleaning/laundry services. Unwind at the bar, stay connected with in-room WiFi, or work efficiently at the business center.
Hotel Cristal puts you just a 5-minute drive from Jet d'Eau Fountain and United Nations European Headquarters. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, this hotel is within a short drive of CERN. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Cornavin Tram Stop is 3 minutes and Coutance Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
78 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Shopping mall on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.25 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva
Frequently asked questions
Does Hotel Cristal offer free cancellation for a full refund?
Yes, Hotel Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cristal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cristal?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Cristal?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Cristal?
No, this hotel doesn't have a casino, but Casino d'Annemasse (12-min drive) and Domaine de Divonne Casino (18-min drive) are both nearby.
What's the area around Hotel Cristal like?
Hotel Cristal is a short 3-minute walk from Cornavin Tram Stop and 20 minutes' walk from Jet d'Eau Fountain. The local area is walkable and popular for its beaches.
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Reviews
Hotel Cristal Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
8.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a nice variety of foods and a beautiful view from the 8th floor. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Train station
Location
Restaurant
Store
Bed
Walking
Bus
Air conditioning
Reviews
Verified
10/10 Exceptional
Jan 16, 2026
Comfortable clean room, staff friendly and helpful. Great location for us as it was close to the train station. Would stay here again in the future
Tina
Tina, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Very clean and convenient .
Perfect location to everything
Comfortable
anna
anna, 4-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean easy transportation great location
Enrique
Enrique, 6-night trip
Verified
10/10 Exceptional
Jan 24, 2026
I had a short stay, but it was a great experience overall. The hotel was clean, comfortable, and well-maintained. What really stood out was the lobby staff especially marco and feven— everyone I interacted with was incredibly friendly, welcoming, and helpful. They made check-in smooth and set a great tone for the stay. I’d definitely consider staying here again.
ashi
ashi, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Great location and staff , we were able to check in early which was so good.
Lynda
Lynda, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Great location and very nice hotel.
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Kirsty
Kirsty, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2025
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Junjie
Junjie, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Shirley A
Shirley A, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2024
Great location for the price; hotel is modern and nicely designed.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Great location , clean comfortable room , would stay here again.
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Karen
Karen, 1-night trip
Verified
8/10 Very good
Aug 31, 2025
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
mushuang
mushuang, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
The location of this property in Geneva could not be better. Literally adjacent to the train station, shopping, excellent cafés and restaurants, and within a five minute walk of the lake and the promenade. Excellent for a solo traveler or a couple. Staff was warm and attentive and housekeeping, efficient and daily. I will absolutely stay here again when I return to Geneva.
Sanjay
Sanjay, 2-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Wonderful location. Beautiful hotel.
Racquel
Racquel, 3-night trip
Verified
8/10 Very good
Jan 10, 2025
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2025
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Shawn
Shawn, 1-night trip
Verified
8/10 Very good
Jul 24, 2024
Friendly staff and good facilities plus a convenient location if you're in Geneva for a few days.
Vania
Vania, 3-night trip
Verified
8/10 Very good
Jun 23, 2025
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Maria Francia A
Maria Francia A, 3-night trip
Verified
8/10 Very good
Apr 22, 2025
Great service and excellent location. However, the facilities are in urgent need of renovation.
Yandra
Yandra, 2-night trip
Verified
10/10 Exceptional
Apr 22, 2024
Perfect location : rail station, shops, visits, lake
Very quiet street
MARIE-DOMINIQUE
MARIE-DOMINIQUE, 1-night trip
Verified
6/10 Good
Oct 1, 2024
Really friendly and helpful staff and nice new clean room. Great location for me.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Katie
Katie, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2024
Very nice and tidy hotel
Very nice and tidy hotel with excellent location just few steps away from central railwaystation. Many restaurants just next to hotel and shopping center in the next corner.