Service is excellent. Also they have friendly English speaking staff to assist us to check in and can answer all our questions. Both breakfast and dinner are yummy. Will stay in this hotel again.
Ping Ping Alice
Ping Ping Alice,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 11 月 25 日
前枱職員服務一般,酒店設施良好,乾淨
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 9 月 2 日
This is a Japanese style hotel with fabulous decorated tatami room.
very big enough for 4 ppl in a room
The equipment of the room is 5 stars standard.
The hotel decoration is fantastic.
Please be awared this is not a onsen hotel.
And the only thing I want to complain is the bathhouse is too small and only have 1 bathtub/pool only.
Rogner
Rogner,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2019 年 8 月 20 日
old and small room with smell of cigarettes
the hotel and the room are both old-fashioned and small, the corridor is full of smell of cigaretted even we located in the non-smoking floor, and you can hear people talk next to your room.
it is near the matsumoto castle, a little convenient for that.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 31 日
po hsuan
po hsuan,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 6 日
LAI MAN DILYS
LAI MAN DILYS,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 7 月 5 日
Good service, friendly atmosphere, artistic dinner
真实旅客
1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 6 月 17 日
great hotel with great breakfast and hot bath
great hotel with many ancient products, the breakfast are excellent.
the onsen is great.
you may take the hot bath at night and borrow the bicycles to the famous tourist spots nearby.
only waling distance from the hotel to matsumoto castle
ChunYang
ChunYang,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 6 月 1 日
Perfect hotel to stay
Superior service & with fluent English speaker. Value to stay at this hotel & referring to all friends & families.
Siu Fan
Siu Fan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 5 月 11 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 11 月 6 日
飯店房間都很讚,唯獨溫泉其實就是個很小的澡堂
Michelle Chieh
Michelle Chieh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 2 日
Thoughtful staff with empathy
The service provided by staff was excellent, thoughtful and responsive. As I went there for the Matsumoto Marathon but it was cancelled finally . The hotel staff helped me a lot to get the information from the organiser which only Japanese was available. I felt very satisfied with their thorough follow up .