Front desk was great, but hotel is under renovations while guest stay on the same floor. Room had huge stains on carpet, hair on shampoo bottle, an iron but no ironing board, 2nd bed had stains on spread and remote had no back. I stayed 3 nights and never received maid service. I was never informed by Hotels.com or hotel staff that the hotel was being renovated. Reported the carpet stains and the lady said, "well we were going to have them cleaned but it cost $4000 and that doesn't make sense to have them cleaned when they'll be replaced soon." I agree but it doesn't make sense for guest to pay $170 a night for a hotel under renovations and in this codition. The Hotels.com 8.0 rating was wrong.
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Kristi
Kristi,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
Bad stay!
The breakfast was horrible. Eggs and bacon were tasteless. They had biscuits without gravy. elevator was down and had to carry luggage up stairs. hall and room carpet dirty
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
A little run down
A little run down but there was a corridor blocked off for renovations - so maybe trying to update.
Janice
Janice,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Kim
Kim,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Everything is in plastic, breakfast, nothing fresh, not eco friendly do ly, rooms outdated but clean and okay
Astrid
Astrid,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Front desk was very helpful.
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Kelly
Kelly,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Kenneth
Kenneth,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Kim
Kim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 22 日
Place was fine, and staff friendly. Older building just a bit worn.
William
William,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Travis
Travis,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Great stay
Nice condition, great beds, plenty of room to move around.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
lynn
lynn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Cole
Cole,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Uncomfortable beds and dirty rooms
Room was dirty. Bedding hadn’t been washed, floor wasn’t vacuumed, found hair in the bathtub and on the toilet. No shampoo. Bed was hard and lumpy. We ended up leaving and not staying due to how bad the room was.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Chad
Chad,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Hotel was ok. Friendliness was absent.
Julianna
Julianna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Room was clean. Steps from lobby to first floor had not been vacuumed for several days.
You make that checked us in was very distracted, possibly by friends near by. Was very curt and unwelcoming.