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Grand Sentosa Hotel

3.0 star property
Hotel with restaurant, connected to a shopping center, near Holiday Plaza

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Grand Sentosa Hotel offers a convenient stay near Johor Bahru Ferry Terminal. Enjoy shopping on site, savor breakfast at Sentosa Deli, and take advantage of the 24-hour business center and free in-room WiFi. With a hair salon, meeting rooms, and an elevator also available.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Limited housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room (Non-smoking)

  • Sleeps 2

View all photos for Superior King Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room (Non-smoking)

  • Sleeps 2

View all photos for Family Room (Non Smoking)

1 bedroom, in-room safe, desk, laptop workspace

Family Room (Non Smoking)

  • Sleeps 3

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About the neighborhood

Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150

What's nearby

  • Holiday Plaza - 14 min walk - 1.2 km
  • KSL City Mall - 14 min walk - 1.2 km
  • The Mall - 17 min walk - 1.5 km
  • Plaza Pelangi - 19 min walk - 1.6 km
  • Mid Valley Exhibition Centre - 19 min walk - 1.6 km

Getting around

  • Senai International Airport (JHB) - 34 min drive
  • Seletar Airport (XSP) - 35 min drive
  • Singapore Changi Airport (SIN) - 47 min drive
  • JB Sentral - 9 min drive
  • Kempas Baru Station - 11 min drive

Restaurants

  • ‪Pahpai Steak House 水手西餐 - ‬2 min walk
  • ‪OldTown White Coffee - ‬2 min walk
  • ‪Hanoi Cafe - ‬1 min walk
  • ‪Tai Hong Cafe - ‬2 min walk
  • ‪槟城福建虾面@大丰大排档 - ‬2 min walk

About this property

Grand Sentosa Hotel

At Grand Sentosa Hotel, you'll be just a 5-minute drive from KSL City Mall and Johor Bahru City Square. For a bite to eat, guests can check out Sentosa Deli, which serves breakfast, lunch, and dinner. Also, Komtar JBCC and Johor Bahru Customs, Immigration, and Quarantine Complex are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Sentosa Deli - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 18.00 for adults and MYR 10.00 for children

Renovations and closures

This property is closed from December 11 2025 to December 31 2026 (dates subject to change).
The property will be renovating from September 30 2025 to April 9 2027 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Frequently asked questions

Is Grand Sentosa Hotel currently open?

This property is closed from December 11 2025 to December 31 2026 (dates subject to change).

Are pets allowed at Grand Sentosa Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Sentosa Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sentosa Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Sentosa Hotel and nearby?

Recommended spots to visit include Holiday Plaza (0.9 mi) and Johor Bahru Ferry Terminal (2.4 mi), along with LEGOLAND® Malaysia (15.5 mi) and Johor Premium Outlets (17.9 mi).

Are there restaurants at or near Grand Sentosa Hotel?

Yes, there's an onsite restaurant, Sentosa Deli.

What's the area around Grand Sentosa Hotel like?

Grand Sentosa Hotel is a short 17-minute walk from KSL City Mall and 18 minutes' walk from Holiday Plaza.

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Grand Sentosa Hotel Reviews

Reviews

6.8

Good

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Location
Room
Restaurant

Reviews

8/10 Very good

Nearby many restaurants and massage shop. Pretty good for a short stay
Anbualagan, 1-night trip

6/10 Good

The location is very convience for tourist who want to go around nearby
Cheng Hai, 1-night trip

8/10 Very good

Convenient and many shop and restaurant
Siyak wang, 2-night trip

10/10 Exceptional

NA

The room was very clean and customers service is good
Hwee Chik, 1-night trip

6/10 Good

Budget Hotel with Good Food

Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Goh, 1-night trip

6/10 Good

Okay for short stay, but room was a bit dirty, KTV sound too loud so very noisy, also the counter refuse to provide second card key.
YU, 1-night trip

6/10 Good

Old property that is not well maintained. Moulds
Daryl, 1-night trip

4/10 Fair

Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
Konstantin, 2-night trip

6/10 Good

Toilet wall has black dirt.
Kok Wai, 1-night trip

2/10 Poor

Waited 40 minutes to check in. The room is very dirty and the difference between the picture and the real thing.
Kazunori, 2-night trip

6/10 Good

Hotel shower equipment not in good condition
Andy, 1-night trip

4/10 Fair

Experience with Grand Sentosa

Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
2-night trip

4/10 Fair

This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
Shawn, 1-night trip

8/10 Very good

Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Jw, 1-night trip

4/10 Fair

The hotel lobby is fine, staff overall tries their best. The interior is really bad, ants everywhere where's there's drinks and food. Faulty faucet. Fortunately the bed is ok. Location is good. In-room wifi is ok. Internet at the dining room where breakfast is non-existent.
Mei, 1-night trip

10/10 Exceptional

Ideal stay

I always book this hotel as they have Celestial movie channels n other Nat Geo channels to watch for entertainment. lots of eateries nearby n easily accessible
Lee, 2-night trip

10/10 Exceptional

Clean , quiet, wifi is strong. Nearby have plentiful of delicious food available. Night owl need not worry about food as some eateries’ operation hours are till 04:00am.
1-night trip

6/10 Good

JB trip

Bedsheet looks dirty.
Jaime, 1-night trip

8/10 Very good

Decent hotel for the price.

Shower pressure and temperature OK. Shower door present. Location OK.
Khaiyuen, 1-night trip

10/10 Exceptional

I lost my phone after I checked out, on a Grab car. The hotel staff went the whole nine yards to help me contact Grab and subsequently to driver to help me retrieve my phone. I'm eternally grateful in particular to Ikram, as well as the other front desk staff. Needless to say, I will be a lifelong patron so long as the hotel continues to operate.
Ken, 1-night trip

8/10 Very good

Value for money

Overall ok
Chan, 1-night trip

10/10 Exceptional

Amazing
NuRul, 1-night trip

8/10 Very good

Average

I checked in for 1 night at Grand Sentosa hotel with my family. The location is convenient and plenty of food around if you are looking for short stay. Counter services was average as I dont really sense any friendliness of the reception. It was fine for me because we only stay for 1 night. Overall for the price, this hotel is quite good.
1-night trip

6/10 Good

Basic hotel with good massage places nearby

Basic hotel with good foot massage places just downstairs at the same building.. The room aircon is powerful but too noisy.. The window is faulty at room 4030 as cannot be locked... Security issue so better get someone to check.. The shower head and the stand have to be replace as well.. Not in good condition..
Francis, 1-night trip

8/10 Very good

Reasonable price near sentosa

Good if you are driving parking is FOC room is big and bed comfortable based on the paid price.
2-night trip