Best Western Lozenetz Hotel, nestled in the heart of Lozenets, offers a warm welcome with full breakfast and a soothing massage at the onsite spa. Relax in the garden or stay connected with free WiFi while planning your day. Helpful staff have impressed guests.
Sofia Central Mineral Baths - 4 min drive - 2.6 km
Getting around
Sofia Airport (SOF) - 18 min drive
Sofia Central Station - 20 min drive
Sofia Sever Station - 21 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Arcadia Balkan Grill - 5 min walk
Ресторант 21 (Restaurant 21) - 4 min walk
Centobuchi - 3 min walk
Azahar - 4 min walk
Sushi Store - 5 min walk
About this property
Best Western Plus Lozenetz Hotel
Located in the entertainment district, Best Western Plus Lozenetz Hotel is a great choice for a stay in Sofia. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge and a garden are other highlights.
At a glance
DONE
Hotel size
31 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:00 AM
Express check-in/out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (BGN 20 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Water dispenser
What to do
Access to nearby indoor pool
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Television in common areas
Full-service spa
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BGN 2.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of BGN 26 per person (one-way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self parking costs BGN 20 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Also known as
Hotel Lozenetz
Hotel Lozenetz Sofia
Lozenetz
Lozenetz Hotel
Lozenetz Sofia
Lozenetz Hotel Sofia
Best Western Lozenetz Hotel Sofia
Best Western Lozenetz Sofia
Best Western Lozenetz
Best Western Lozenetz Hotel
Best Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel
Best Western Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel Sofia
Frequently asked questions
Are pets allowed at Best Western Plus Lozenetz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Lozenetz Hotel?
Yes. Self parking costs BGN 20 per day.
Is airport shuttle service offered by Best Western Plus Lozenetz Hotel?
Yes, an airport shuttle is available. The charge is BGN 26 per person one-way.
What are the check-in and check-out times at Best Western Plus Lozenetz Hotel?
Check-in start time: 2 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Lozenetz Hotel and nearby?
Best Western Plus Lozenetz Hotel has a spa and a garden, as well as access to a nearby indoor pool.
Are there restaurants at or near Best Western Plus Lozenetz Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Lozenetz Hotel like?
Best Western Plus Lozenetz Hotel is in Lozenets, a short 13-minute walk from National Palace of Culture and 16 minutes' walk from NDK.
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Reviews
Best Western Plus Lozenetz Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.8
Location
7.6
Staff & service
6.6
Eco-friendliness
7.2
Property conditions & facilities
Popular mentions
Room
Breakfast
Lobby
Service staff
Bathroom
Location
Bed
Value
Shower
Shopping center
Reviews
8/10 Very good
Jun 23, 2025
Nice hotel with a homely atmosphere
Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
elhanan
elhanan, 5-night trip
10/10 Exceptional
Feb 26, 2025
Good hotel
Julian
Julian, 2-night trip
8/10 Very good
Jun 4, 2025
Très bien mais très chaud dans les chambres avec un ac defaillant
eric
eric, 1-night trip
10/10 Exceptional
Mar 22, 2025
Friendly and helpfull staff, english speaking.
Comfortable rooms, clean and bright
Michael
Michael, 3-night trip
8/10 Very good
Feb 17, 2025
Great hotel! Recommend
Julian
Julian, 1-night trip
10/10 Exceptional
Apr 19, 2025
Pænt og rent
Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.
Heidi Helene
Heidi Helene, 3-night trip
10/10 Exceptional
Mar 26, 2025
Good deal
Julian
Julian, 1-night trip
8/10 Very good
Apr 9, 2025
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Yuri
Yuri, 3-night trip
8/10 Very good
Apr 18, 2023
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Lukasz
Lukasz, 1-night trip
8/10 Very good
Oct 17, 2022
Not a warm welcome
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning.
Hotel is on the older side but I don't mind.
TATIANA
TATIANA, 1-night trip
6/10 Good
Oct 7, 2022
Not up to Best Western standards
Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Szántó
Szántó, 3-night trip
2/10 Poor
Dec 10, 2022
Not Recommended
2nd time in Sofia with my wife 2nd time in BW Lozenets..
The first time 2019 (pre Covid) was great which is why we came this time.
Unlike the first time, room wasn’t clean.
On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so.
In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room.
Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper.
I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request.
I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it.
End of story, NOT RECOMMENDED!
Shai
Shai, 4-night trip
10/10 Exceptional
Aug 22, 2025
GIOVANNI
GIOVANNI, 1-night trip
8/10 Very good
Jul 8, 2025
Docho
Docho, 4-night trip
8/10 Very good
Jun 28, 2025
Miroslav
Miroslav, 1-night trip
8/10 Very good
Jun 9, 2025
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big.
A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!