I chose this hotel for a spring break staycation with my son and nephew, drawn in by its vibrant social media presence. Sadly, the reality was a stark contrast, leaving us deeply disappointed. The promised fun and relaxation never materialized. A pre-arrival notice of daily pool closures during peak hours immediately set a negative tone, particularly baffling during a family-oriented break. Check-in was impersonal, and breakfast service prioritized cleaning over ensuring a fully stocked buffet. The complete closure of the pool on our final full day, without a clear timeline for reopening, was the final blow. My children were heartbroken, and the entire experience was a significant letdown. This stay was a regrettable decision, and I won't be returning.