We were upgraded to a premium room with a large outside balcony. There were several chairs and lights on the balcony. Overlooked the Tiergarten. The hotel is five levels, which is very nice. It was primarily couples and a few business people and perhaps one or two people with children people. The bar area is very nice and there’s a nice sitting area outside the bar which has great sunshine and has a view onto the zoo. All the staff works, extremely professional, knowledgeable, and friendly. The rooms were very well kept and very comfortable. Everything in the hotel was clean and shining. They were bikes for rental, both bikes and standard bikes. we took bikes every day, with helmets, and toured Berlin this way.