The floor in our room was not clean and the wardrobe was a bit wobbly! We would have benefitted from having a mirror in the bedroom and some sort of surface on which to put our toiletries by the bathroom sink. When our room was cleaned, the towels were not replaced, despite us leaving them in the shower tray. On the plus side, the reception staff were mostly very helpful, the location was quiet, and we appreciated the complimentary snacks and drinks. We had to ask for help with bringing our suitcases down the steep stairs, but this wasn't a problem.