Front desk is attentive and helpful. Hotel is in a great location. There is free still and sparkling water in the lobby plus snacks. The room was spacious, but I expected a bit more for the money I paid. When I arrived, my AC was turned off (apparently the front desk can control) despite it being 80 degrees outside. They did turn it on when I asked but it was then turned off again two days later. If AC is advertised, I’d like access to it at all times during my stay. My bathroom door glass was also busted out which didn’t affect me because I was staying alone, but I would have been unhappy had I been traveling with someone else.