Son demasiado intensos para que compres sus membresías
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Subramanian
Subramanian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Muito bom
Muito bom, cuidado com o assédio do clube de férias, senti falta de mais opções para crianças, de resto foi perfeito
Angélica
Angélica,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Everything was great !
Melissa
Melissa,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Scott
Scott,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Juan
Juan,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Pésimo para el precio
El hotel es viejo y demasiado caro para los precio que manejan
Los elevadores son de hace 30 años en muy mala calidad
Todo el hotel huele a humedad
Antonio
Antonio,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Paulina
Paulina,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
Carlos
Carlos,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Last Stay Ever at HR (giving up VIP membership)
Problems started the moment we checked in. Only 1 of the 2 rooms were ready. We were told I would be notified by phone call/text when the 2nd room was ready. No communication for 4 hours until finally after 6 p.m. I went down & asked about my room. They said "oh it's ready, sorry". Waited another 15 minutes for the person to return with my key. Nothing. Finally saw him & he asked if he could help me. I reminded him that he had just left me to get my room key. He apologized & got my key. Went to the room. Phone didn't work although it rang alot (when HR was calling to inevitably try and sell me timeshare, etc) but I could not answer phone or dial out. I mentioned it to the conceirge. And of course... nothing was fixed. So I could not order room service for the 4 days/3 nights I was there. Also, no housekeeping was done. Had to go down and ask (cannot call remember) and the conceirge said... yeah... you should call down at 9 a.m. if you want housekeeping. I reminded them I had no working phone. Response was (blink, blink... blinkety blink blink). I had emailed days before checking in to ask for reservations at restaurants that required reservation with no response. On arrival, I could not get a reservation until the last night. Food was meh. Beaches were crappy. Seaweed/trash everywhere. Nothing cleaned up. Beach waiters (Oscar & Carlos) were great & Alexsander was great to set up chairs/umbrellas. Last stay with HR. I am giving up my HR VIP membership.
Carlos
Carlos,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Tudo maravilhoso!!
Perfeito
Suelle Penha
Suelle Penha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
MARCELO FERNANDEZ
MARCELO FERNANDEZ,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 9 日
Mala Experiencia
Falta de atención a re-abastecimiento de agua y Jabón. Las instalaciones necesitan de mantenimiento ya que presentan algunas goteras, alfombras levantadas, pantalla del elevador rota. El anfitrión del restaurante “El Toro” tuvo pésima actitud al momento de preguntar si se necesitaba o no reserva para entrar al restaurante.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Mattias
Mattias,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
HRH was amazing!
Overall it was a lovely stay! We got upgraded which allowed us to some additional perks.
Pool was amazing, beach was amazing, food was amazing! Service was great—quick drinks, friendly & kind.
We had an ocean view room—typical hotel style room. The jacuzzi looked old and we did not use.
Getting reservations for Toro & Zen were kind of a pain, but worth it!
Sometimes we found the resort to be too loud and had to search for quiet places. The spring breakers were arriving!
Great place & would stay again!
Kylee
Kylee,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Super indico. All inclusive top, bem família
Igor
Igor,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
MIL
MIL,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Muito antiga
João Marcos
João Marcos,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Necesita una remodelación
Lista de espera para los restaurantes de más de 30 familias
Están cortos en capacidad de restaurantes