extremely small rooms, not clean, dust everywhere, leftover crumbs, outdate uncomfortable furniture. Needs an overhaul. will never stay there again
Samar
4 晚行程
6/10
Well first of the hotel was hard to located stood for hours before I could find it after series of calls to the reception whom refused to send out someone to assist since the road is blocked. The hall ways had this carpet smell and the rooms carpet were dirty. The food was good though and the location was very close to the mosque.
Abdulrahman
3 晚行程
10/10
Wesam
1 晚行程
2/10
Aqmar
1 晚行程
6/10
The hotel is in close proximity to Masjid Al Haraam and has food places in the vicinity.
The hotel is comfortable and clean however there is only 6 lifts in the building which is insufficient for the amount of people who stay at the hotel. It can take a long time to get to your room or to leave the building, especially at Salah times.
The other issue with this hotel is that you will be dropped off at a far distance with your luggage as there is no road access outside the hotel. This can be a problem if you have a large group with elderly or children.
Rahat was the person who would come round and clean our room and look after us. He was fantastic. Very polite and friendly. He would make sure that we had what we needed all the time.
Overall it is a brilliant hotel, close to the Masjid and with very polite staff in general.
Bushra
4 晚家庭旅行
8/10
Far from transport
Jebul
3 晚家庭旅行
2/10
It took over a hour to get into the hotel due to roadworks in the area
afzail
1 晚家庭旅行
10/10
Umair
4 晚行程
8/10
Alkassoum
3 晚行程
6/10
Very close to the haram which is great and the staff were all very helpful. Hotels prayer room is also very nice and useful for when you can’t make it in time to make salah in the haram. However the hotel is old and our room was very unclean- fingerprints and splash marks were everywhere, the bedding was torn at the bottom, curtains are fraying, and overall looks like it hasn’t been updated in many years. Biggest issue is that they do not have a drop off/pick up area for taxis- this was an issue for us arriving to Makkah as our taxi didn’t know where to drop us off. We also had to walk far to the taxi area with all our bags to leave. Overall the hotel was fine but it definitely had some drawbacks.
Ali
3 晚家庭旅行
10/10
Very close to the mosque
MD
3 晚家庭旅行
8/10
Manir
4 晚行程
6/10
Mohammad
4 晚行程
10/10
Great hotel near to haram , very friendly staff , very helpful rooms were very comfortable overall we enjoyed every moment and will go again
Tayyaba
4 晚家庭旅行
10/10
Very good and close to Haram.
Jibran
2 晚行程
10/10
Très bien, l’hôtel est TRÈS bien situé je n’ai aucun regret sur ce choix bon rapport qualité prix. Nous sommes à 2 minutes du masjid porte 90-91 etc c’est vraiment un bon hôtel. Le personnel est très gentil l’hôtel est facile d’accès
Je vous recommande vivement. Nous reviendrons In Sha Allah
Rasmata
4 晚家庭旅行
8/10
It’s close to the Haram.
Ahmed
2 晚行程
2/10
Horrible experience room was dirty
I will ask for refund
shahzad
3 晚行程
10/10
Very good
Muhammad
3 晚行程
2/10
Mohammed
4 晚行程
2/10
poor communication from expedia promises and hotel staff management
SUBUL
2 晚家庭旅行
10/10
Yasser
2 晚行程
10/10
Very well and efficient complex. Very friendly atmosphere.
Ahmed Ali
1 晚行程
2/10
So many issuess with the property chair locked and some other items also not in good condition
Abdul
2 晚家庭旅行
10/10
It was a very good hotel. We stayed two nights. The location was excellent, near Kabba.